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Customer Experience & Support Specialist

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Middesk
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Middesk is seeking a Customer Experience-oriented Support Associate to help customers understand and maximize Middesk products. You will work onsite in our NYC or SF office, aligned to PST hours, and collaborate with cross-functional teams to enhance product usage and customer satisfaction.

You will respond to inquiries, troubleshoot issues, and contribute to knowledge base content while supporting customers daily. This role emphasizes clear communication and a customer-first mindset.

We are seeking a motivated Customer Experience & Support Specialist to join Middesk in San Francisco, CA, United States.

We invite applications for the Customer Experience & Support Specialist position located in San Francisco, CA, United States.

The following opportunity is for a Customer Experience & Support Specialist with Middesk.

Our organisation is growing, and we are hiring a Customer Experience & Support Specialist in San Francisco, CA, United States.

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