Strategic Enterprise CSM
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Nextlex is seeking a strategic Customer Success Manager in San Francisco to nurture long-term relationships with law firm and enterprise clients, ensuring they derive maximum value from the platform. You will own accounts, drive adoption through onboarding, training, and QBRs, monitor health metrics, and lead expansion opportunities with cross-functional teams.
The role emphasizes data-driven decision making, executive reviews, and refined success plans to minimize churn and maximize renewal
Are you ready to take on the Strategic Enterprise CSM role at Nextlex?
This role, Strategic Enterprise CSM at Nextlex, could be your next opportunity.
We would love to welcome a new Strategic Enterprise CSM to our organisation in San Francisco, CA, United States.
For the Strategic Enterprise CSM position at Nextlex, we are reviewing applications now.
Step into the Strategic Enterprise CSM role at Nextlex in San Francisco, CA, United States and grow with us.
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