Product Designer, Mail

Position: Staff Product Designer, Mail Growth
Superhuman offers a remote-flexible working model for this particular role on the Mail team. This gives team members plenty of focus time and the flexibility to do their best work from wherever they're based, while staying closely connected to a collaborative, tight-knit team culture. For those based in San Francisco, New York City, or Seattle, a hybrid setup is also available.

About Superhuman Superhuman is the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative work spaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically.

Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at  and about our values here.

Superhuman Mail At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate.

The Opportunity You’ll lead design for Superhuman Mail’s growth efforts, shaping onboarding, in-product activation, and purchase experiences for customers across our suite of collaborative products. You’ll empower users to become more efficient and successful with AI-powered email and scheduling workflows, while building upon the speed, polish, and delight that Superhuman is known for. Your work will focus on making a power-user email experience simpler to understand and adopt, through exceptional visual and interaction design.

This is a staff-level role for a designer who deeply understands growth design strategy, and thinks of growth as a mutually beneficial endeavor—helping customers and the business work better together. You’ll join brilliant teammates across product, marketing, research, engineering, and analytics to craft impactful early-lifecycle experiments and product  this role, you will:

Define and shape experiments that help users reach clear "aha" moments, from early sketches and hypotheses through interactive prototypes and high-fidelity designs.

Influence product strategy:
Partner deeply with PMs and engineers to shape product direction, tradeoffs, and sequencing in a fast-evolving landscape.

Balance business goals and user needs in your designs. Collaborate on identifying key growth opportunities and contribute to shaping a cohesive, customer-centric roadmap with your team.

Leverage research insights to guide users toward feature discovery, habit formation, and early value, increasing meaningful adoption across products.

Stay ahead of industry trends, ask critical questions, and go beyond the functional to meet users where they are emotionally.

Elevate the team’s design culture by pursuing remarkable quality in your design craft and producing consistent, high-quality work that drives measurable business impact.

Prototype, test, and iterate rapidly:
Use prototypes to explore, validate assumptions, and learn what truly helps users manage email and stay productive on the go.

Explore and evolve your ways of working and design process with access to cutting-edge AI tools and …