Lead Creative Operations Manager

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

About this role

The Brand Ops & Production team is seeking an experienced Lead Creative Operations Manager to lead, scale, and optimize delivery across our highest-velocity marketing engines. Partnering closely with Digital and Demand Gen Creative, Production, and Marketing stakeholders, you will build predictable workflows that ensure high-volume creative assets launch on time, at scale, and to our highest brand standard.

You are an organized, proactive creative operations manager who thrives in fast-paced environments. You build clean plans in our project management system, sequence tasks, surface dependencies early, and keep all work visible in one place. You communicate clearly across teams and take pride in being the operational engine that helps work ship on time.

What you will do Design, implement, and continuously optimize end-to-end creative operations for global demand generation and digital web channels.

Build and maintain single-source-of-truth project plans—managing tasks, creative resources, asset dependencies, cross-functional handoffs, localization, and stakeholder/legal approvals in one place.

Prioritize incoming project requests against creative capacity while keeping stakeholders aligned through clear, proactive status updates.

Serve as the lead operational partner to Digital and Demand Gen creative teams—guiding design and copywriting bandwidth, leading weekly project syncs, mitigating delivery risks, and integrating work into the broader brand operations pipeline.

Champion project management systems (e.g., Asana) and asset infrastructure, using workflow automations and AI tools to cut manual tracking and boost speed-to-market.

Oversee agency, localization, and freelance partners, ensuring deliverables align with project scopes, quality standards, and delivery schedules.

Track and analyze key performance metrics (cycle time, throughput, and capacity utilization) to continuously refine processes and improve team delivery.

What experience you have Experience in creative operations, project management, or program management within high-growth B2B tech environments, digital agencies, or in-house marketing creative teams.

Strong understanding of digital and performance marketing asset ecosystems, including paid media, email marketing, web optimization, ABM campaigns, and multi-touch nurture journeys.

Exceptional organization, tracking, and scheduling skills, with a bias for transparent, central visibility across all workflows.

Proven expertise in project management platforms (Asana preferred) with a discipline for building and maintaining clean, accurate, and up-to-date plans.

Proactive, clear communication and comfort coordinating across multiple teams and stakeholders

The ability to manage many concurrent projects without dropping details

Comfort working quickly and adapting as priorities shift

An interest in using AI and automation to take manual work off the team's plateA collaborative, reliable, and solutions-oriented mindset.

Why you should be excited about this role

You will keep two of our most active creative teams running smoothly

You will be the reason work ships on time and at a high barYou will help shape how the creative team operate, including how they use AI to…