Threat Advisory Engineer, Solutions Engineering

Position Title: Threat Advisory Engineer, Solutions Engineering

Available Locations: Mexico City

Weekend Work: This role requires full‑time work over the weekends. Candidates should be comfortable working with a Wed‑Sun or Sat‑Wed 5‑day working week schedule. Candidates MUST have right‑to‑work in Mexico.
Visa sponsorship is NOT provided for this position.

Solutions Engineering organization is a global organization that leads the technical pre‑sales for Cloudflare. Solution Engineers use their technology knowledge and experience to help customers achieve their business goals. Our Solutions Engineers come from a wide range of backgrounds. We are serious about building a diverse team and looking for diversity of experience combined with genuine curiosity for our technology.

Threat Advisory Solutions Engineer is a highly technical, hands‑on role that requires deep understanding of Cloudflare’s Security portfolio of products and services. Threat Advisory Solutions Engineer is expected to lead the technology discussion with customers reaching out to Cloudflare while they are Under Attack
, and calmly handle attack mitigation using Cloudflare technology and tools. The role also works closely with Cloudflare Product and Engineering teams to analyze threat data and provide insights to Sales and Solutions Engineering teams to support the sales process. Role also requires creating threat intelligence reports and collateral for internal and external consumption.

We are looking for curious and ambitious individuals who want to combine their technical, organizational, data‑driven research and communication skills with their desire to help customers achieve their goals. The role will support the Sales and Solution Engineering teams throughout the sales process by focusing on security intelligence, anomaly hunting and incident response.

• Experience performing technical analysis involving threat event data and evaluating malicious activity.
• Deep knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP etc., and accompanying protocol/packet analysis/manipulation tools.
• Working/in‑depth knowledge of information security protection/detection and authentication systems (firewalls, IDS, IPS, anti‑virus, etc.).
• Knowledge of commonly‑accepted information security principles and practices, as well as techniques attackers would use to identify vulnerabilities, gain unauthorized access, escape privileges and access restricted information.
• In‑depth knowledge of current operating environments (Microsoft, Linux, & other operating systems, and cloud providers).
• Understanding and use of scripting and third‑party security tools.
• Working understanding of database systems, application system development and installation/implementation processes.
• Exceptional analytical and critical thinking, willingness to challenge status‑quo. Excellent interpersonal skills.
• Advanced written and oral communications, self‑motivator. Team player and independent worker, highly adaptive.

• Previous experience in a SOC or NOC, or PEN testing.
• Knowledge of specific security products such as Bot Management, DDoS mitigation and Web Application Firewalls (WAF).
• Awareness of the Zero Trust security model architecture.
• Worked with JIRA or other support desk tools in the past.

We’re not just a highly ambitious, large‑scale technology company. We’re a company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter…