Event Production Crew Member

B DESCRIPTION

JOB TITLE:

Event Production Crew Member

DATE CREATED/ REVISED:

07/15/2025

REPORTS TO

TITLE:

Event Operations Manager

BRAND:

Off the Grid

LOCATION:

Pacific - OTG Headquarters

DEPARTMENT:

Event Operations

HOURLY/SALARY:

Hourly, $24.50-$30.0 /hour

PT/ FT:

FT / PT / Seasonal

WHAT’S AWESOME ABOUT THIS ROLE

In this role, you will be exposed to the Bay Area’s diverse food scene through Off the Grid’s Markets. In these Markets we activate anywhere from 2-30 local food entrepreneurs turning an empty space into a unique food experience. This role will execute onsite operations at our markets while engaging with the community and customers. Being onsite you get to showcase the brand and be an ambassador for Off the Grid while creating positive customer experiences, driving new opportunities, capturing storytelling from our markets and educating customers on why we do what we do.

QUALITIES WE’RE LOOKING FOR IN YOU

• Comfortable working on your feet
• Thrive in fast-paced environments
• Hands-on and ready to roll up your sleeves
• Physically active and ready to hustle
• Confident handling gear and event setup

ABOUT US

Off the Grid is a placemaking platform that transforms temporary event spaces into powerful community experiences through its products and services. Our experiences create moments of connection and discovery for our customers that are scalable, modular and authentic to their own visions. We set the stage for discovery at 15 Bay Area locations, 60 public events and serving more than 100,000 people each week, as well as turn-key event production, catering and scalable employee dining experiences.

POSITION SUMMARY

The Event Producer is key when overseeing operations within any event or activated space. They are responsible for transporting the event assets, setting up and preparing the space and coordinating with our customers (creators, guests and stakeholders) on site. This role delivers world class hospitality and creates memorable experiences for everyone attending our events. The Event Producer creates a positive learning environment for their team, always striving to improve those around them.

The Event Producer will be the liaison between day to day operations and the Event Operations Manager. Through proactive communication and being empowered to make decisions in the moment, this role has the opportunity to recognize opportunities and improve the overall experience within their market. A vital function of this role of Event Producer is to work side by side with the Event Operations Manager to offer insight into the event persona and opportunities to better connect within the specific community.

This is a full-time/part-time/seasonal non-exempt position which requires nights and weekends to regularly oversee, support and improve operational needs. This position is primarily based in San Francisco with travel to our events as needed throughout the Bay Area.

HOW THIS ROLE RELATES TO THE SUCCESS OF OTG:

This role relates to the success of Off the Grid by acting as a direct connection to our customers. The hospitality, knowledge, and operational excellence provided by this role defines how we are perceived by the public. This role introduces potential partners and future business leads to Off the Grid as a platform.

KEY RESPONSIBILITIES

This position will be responsible for, but not limited to the following:

Hospitality Liaison

• Take ownership of the public event: including hospitality, production, execution, client management and all other logistical needs.
• Champion Off the Grid hospitality and values, fully embodying our event production standards to create unique and creative experiences for our customers.
• Develop and maintain strong professional working relationships with OTG Customers (guests, creators and stakeholders).
• Oversee and contribute to the development of hospitality and customer service programs, including team training and guest experience research.
• Tackle and solve challenging guest issues that require resourcefulness, creative thinking and collaboration.
• Create a presence within the event so customers receive a great experience.

General Administration

• Uphold systems of transparency to ensure health, safety…