Fintech Risk & CX Specialist
Listed on 2026-10-17
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Finance & Banking
FinTech, Banking & Finance
Mercury is building a complete finance stack for startups. As a Customer Support Specialist - Risk, you will be the frontline for customers impacted by risk actions, handling inbound inquiries and coordinating with AML, Fraud, Onboarding, and other Risk teams to ensure accurate, empathetic responses.
You’ll translate complex risk topics into clear customer communications while maintaining a CX-first approach, with a focus on accuracy, timeliness, and collaboration across Mercury’s Risk
The Fintech Risk & CX Specialist position in the Management & Operations, Sales field is open for applications.
We have an opening for a Fintech Risk & CX Specialist in San Francisco, CA, United States within Management & Operations, Sales.
This role, Fintech Risk & CX Specialist at Mercury, could be your next opportunity.
Are you ready to take on the Fintech Risk & CX Specialist role at Mercury?
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