County Veterans Service Officer Department of Disability and Aging Services DAS San Francisco H

Job Description

The County Veterans Service Officer oversees all operations and activities of the County Veterans Service Office (CVSO). This role involves developing and implementing CVSO policies, goals, and objectives, while ensuring compliance with applicable laws, ordinances, and regulations. The County Veterans Service Officer prepares reports for Department Heads, Boards, and Commissions and leads a team of Veterans Claims Representatives, who assist veterans and their dependents in securing benefits and services through interviews and counseling.

This position requires strong leadership and relationship building ability, as well as excellent critical thinking and analytical skills. In addition, the ideal candidate must possess excellent communication and negotiation skills and the ability to build relationships with internal and external stakeholders; must be able to lead and coordinate people who work across multiple disciplines within and outside unit boundaries; must coordinate budget preparation, monitoring of expenditures and financial reporting for the CVSO.

1.

Education:

Possession of a baccalaureate degree from an accredited college or university;

2.

Experience:

Three (3) years of verifiable experience working in a federal, state, county, non-profit assisting veterans to identify and obtain benefits, and/or making referrals to obtain benefits;

3. Veteran status: as defined in the California Military and Veterans Code (MVC), section 980.

Note:

Accreditation by the California Department of Veteran Affairs (pursuant to Title 38, code of Federal Regulations, 14.629) must be obtained within six (6) months of employment.

Substitution for

Education:

Additional experience as described above may be substituted for the required degree on a year for year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Substitution for

Experience:

Possession of a Juris Doctorate (JD) or Master’s degree may substitute for one (1) of the required experience.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Note:

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.