Bilingual Social Worker ; Cantonese

OMI Senior Center
2616 Ocean Ave
San Francisco, CA 94132, USA

Catholic Charities is home to many community programs and services. The Aging Support Service programs assist individuals in San Francisco and San Mateo with maintaining their independence and dignity at every spectrum of care.

Salary: $32.89-$33.89 per hour

Location: Onsite 5 days a week

The Aging Case Management program in San Mateo assists individuals with transitioning home from the hospital, provides ongoing support for those experiencing an age‑related decline in health, connects clients to community resources and services such as home‑delivered meals, patient advocacy, transportation, psychological and emotional support, and more. The program is recognized as a not‑for‑profit, full‑service program that helps the aging and impaired adult population prevent premature facility placement.

Primary Responsibility: Under the supervision of the Program Director, the social worker is responsible for carrying a caseload of 35‑40, completing comprehensive screenings and assessments, creating client care plans, and documenting information within 24‑48 hours. With supervisor support, the social worker reviews cases to ensure best practices and quality of care are implemented.

• Conducts and writes comprehensive assessments and on‑going re‑assessments of assigned clients, including psychosocial, physical and mental health, environmental, and spiritual needs.
• Creates and initiates a client‑centered care plan, provides counseling, monitoring and care plan changes as necessary as outlined in the Case Management Accredited Policy and Procedure Manual.
• Identifies, arranges for, and monitors appropriate community connections and services, based on knowledge of Medicare, Medi‑Cal and other entitlement programs.
• Establishes and maintains a professional care management relationship with clients and significant others with respect, dignity and support.
• Provides crisis intervention, advocacy, problem solving and therapeutic interventions.
• Meets with clients at least quarterly or more as needed.
• Calls clients monthly for follow‑up and check‑ins.
• Reviews and modifies client Care Plan on an ongoing basis.
• Progress notes include the care activity and discussion with clients; referring to the identified goal in the care plan is completed within 24‑48 hours, adding new goals to the service plan as needed.
• Maintains required paperwork and follows a clear, concise and consistent system of charting to allow for continuity of care.
• Educates clients and significant others about resources and, when possible, trains them to advocate for themselves in time of need.
• Establishes and manages open and effective communication with community providers, including physicians and other health care and social service workers.
• Provides appropriate information on all significant aspects of the individual client care and program operations while maintaining confidentiality.
• Collaborates with the team, continuously evaluating clients’ ability to remain living safely at home or coordinating placement options as appropriate.
• In collaboration with the client, caregiver and involved services, case manager discharges clients from services when appropriate and documents the process as required.
• Maintains accurate, current, and complete client files and completes all required data collection forms and reports. Maintains appropriate records for monthly reports.
• Data entry into Catholic Charities
  -CARES Data Systems and completion of monthly reports.
• Participates in staff meetings, client peer reviews, in‑services and other training courses as required.
• Participates in research studies and promotes ongoing efforts towards Continuous Quality Improvement.
• Actively participates in team and program meetings, activities, and problem‑solving endeavors; contributes to open lines of communication within the team.
• Utilizes supervision appropriately, maintaining open lines of communication and providing updates on caseload activity.
• Implements the ethical standards of the National Association of Social Workers in all aspects of interactions with others.
• Implements regulatory and procedural requirements of Catholic…