Case Manager , Medications Opioid Use Disorder

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice.

GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

The MOUD case manager will ensure clients have knowledge and access to the full range of Glide Foundation resources to achieve and maintain stabilization. Through intervention and counseling, client populations will be able to access HEAT services and have positive health outcomes. In this role, you will work with Glide participants who have experience with opioid use disorder to connect them to opiate replacement therapies such as methadone, suboxone, naltrexone and other medications that help participants transition from dependence on the use of opiates to self-sufficiency.

The MOUD case manager will also create and develop a caseload of 20 to 30 participants with whom they work to maintain treatment adherence and stabilization; in addition to successful medication adherence, the MOUD case manager will emphasize assistance with housing resources, identification, mental health access and any needs identified by the client

• Outreach, educate, and link Glide HEAT clients to methadone, suboxone, naltrexone, Brixadi and other medications that target opiate use disorder at GLIDE, at community events, and mobile outreach efforts.
• Build positive clinical rapport to maintain a productive and active caseload to promote medication adherence, increase stability and wellness, and apply harm reduction practices. Link and navigate MOUD clients to primary health care, appropriate mental health services, and assist clients in accessing housing and the necessary documentation to support stabilization and positive outcomes.
• Outreach, education and link client caseload to full range of Glide services as well as the relevant external community resources to achieve stability and self-sufficiency.
• Plan, conduct outreach for, and facilitate MOUD, treatment and other harm reduction groups on a regular basis.
• Document and maintain complete files on clients including updated intakes, assessments, case management notes, group attendance logs, referrals and other required data captures in a timely and accurate manner in accordance with program standards, organization policy, and applicable local, state, and federal laws for MOUD services. Submit monthly activity and data reports that capture contract deliverables in required database systems.
• Adhere to standard professional boundaries, understand and follow basic ethics and values of case management regulatory practices, and understand and adhere to HIPAA protocols.
• Develop and prepare outreach and educational materials targeted to engage the broader community in HEAT MOUD programs. Assist the leadership team in coordinating special events that promote HEAT MOUD efforts as well as the full array of HEAT and Glide wide programming.
• Participate in and support the full range of HEAT program services such as SAS, HIV/HCV/STI testing and navigation, mobile outreach services and community outreach programming when necessary.
• Participate and engage in regular professional engagements including individual supervision, team meetings, community meetings, trainings, and other professional develop opportunities that support GLIDE’s overall organization goals and strengthens HEAT’s service delivery systems and client outcomes.
• If needed, the MOUD case manager will be eligible for jail clearance in San Francisco and other Bay Area counties in order to enter city and county jails to advocate on behalf of incarcerated MOUD clients.

• Bachelor’s…