On-Call SUD Counselor - Residential Services

On-Call SUD Counselor - 815 Residential Services

815 Buena Vista Ave W, San Francisco, CA 94117, USA

Posted Tuesday, December 23, 2025 at 8:00 AM

Health

RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health RIGHT
360 offers residential treatment services designed to serve individuals and families with substance use disorders andco-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

JOB SUMMARY Health

RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The 815 Residential and Detox Program fully integrates substance use disorder and mental health services; beyond merely providing both services under the same roof or cross-training staff, it adopts a model of providing effective services to the targeted needs of individuals with co‑occurring disorders. The program treats both problem types as primary and assists participants to recognize key reciprocal factors such as self‑medicating strategies;

physiological and psychological changes associated with long‑term substance use; and the impact of street drugs on mental health symptoms.

The On-Call SUD Counselor is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. On-Call SUD Counselor will perform counseling in individual and group setting, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment.

KEY RESPONSIBILITIES

• Facilitate group counseling sessions, community meetings, and teach classes on various treatment-related topics to assist clients in meeting their treatment goals.
• Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
• Properly document all group counseling sessions and all individual sessions as needed within 24-72 hours per contract requirements.
• Must meet residential service delivery goal of 60%.
• Proactively link clients to both internal and external resources based on their treatment needs.
• Follow up on the progress or status of clients’ treatment.
• Document client updates and incidents daily.
• Maintain safety and security of the clients in the facility by performing periodic house runs.
• Ensure client medications are securely stored and properly accounted for as needed.
• Monitor and document client administration of medication.
• Assign client duties and sign off upon completion.
• As needed, accompany clients to offsite appointments related to their treatment.
• Collaborate with…