Bilingual Diversion Clinical Case Manager – Mental Health Services

Bilingual Diversion Clinical Case Manager – Mental Health Services

Careers by E mpowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community.

At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues.

At the YMCA of Greater San Francisco , we are committed to demonstrating values that aim to building strong communities where you can Be
, Belong and Become
. With Truth & Courage
, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility
, allowing everyone to participate according to their needs. Our approach is Dependable & Creative
, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy
, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Under the supervision of the Director of Clinical Services and the Associate Director of Community Services, the Bilingual Clinical Case Manager provides direct case management and therapeutic services in accordance with professional, legal, and ethical standards, as well as the mission and values of the YMCA of San Francisco. This role uses a client-centered and solution-focused approach to support youth involved in the juvenile justice system and their families.

The primary goal is to help prevent further system involvement for first-time offender youth by promoting emotional well-being, improving life functioning, and supporting future planning. The position requires active participation in meetings and trainings and consistent delivery of high-quality client services.

Work schedule:

Monday, Tuesday, Thursday, and Friday from 9:00 a.m. to 5:30 p.m.;
Wednesday from 10:30 a.m. to 7:00 p.m. (with some flexibility).

• Deliver case management and therapeutic services for clients in the San Mateo Police Department’s Diversion Program, including counseling, crisis intervention, skills coaching, and care coordination in community and home settings.
• Work with schools, law enforcement, and community organizations to coordinate treatment and support for youth and families.
• Engage in individual and group supervision per BBS requirements (as applicable) and maintain clear, timely communication with team members and leadership.
• Complete accurate, HIPAA-compliant documentation and reports within required timelines. Meet weekly service and documentation standards for the program.
• Adhere to mandated reporting laws and ensure compliance with YMCA safety, confidentiality, and risk management policies.
• Complete all required safety and compliance trainings, attend meetings, and participate in professional development activities.

• Bilingual proficiency in Spanish and English.
• Associate’s degree (AA) in social work, sociology, counseling, or psychology, with at least 4 years of experience in a clinical/mental health setting OR;
• Bachelor’s degree in social work, sociology, counseling, or psychology, with at least 6 months of experience in a clinical/mental health setting OR;
• Master’s degree (MA/MS/MSW) in counseling, social work, sociology, or psychology
• Knowledge of legal and ethical standards of practice, including child abuse reporting requirements.
• Clinical skills for assessing youth emotional/behavioral needs, conducting referrals, and building positive relationships with youth and families.
• TB Test clearance within last 2 years (required for work on school district sites).
• Ability to travel between multiple work sites within a single day as required

• Motivational interviewing experience
• Experience working with system-involved youth,…