APeX PB Team Lead

Clinical Systems – Business Applications

86847
Full Time
Flexible Rotation:
The employee will work on a rotational schedule to ensure onsite coverage of key IT functions.

As the Team Lead, you will provide both technical and people leadership for a team of analysts responsible for supporting and enhancing Epic Professional Billing applications and peripheral systems. This role blends hands‑on application expertise with leadership responsibilities, ensuring high‑quality delivery, team development, and cross‑functional collaboration.

The Team Lead will serve as the primary point of escalation for issues within the assigned applications, oversee enhancement reviews, assist with project scoping, and participate in Epic TS standing meetings. You will guide the team through the complexities of claims workflows, documentation needs, and industry standards, ensuring that software solutions are optimized to meet operational and regulatory requirements.

• Managing the day‑to‑day activities of the Professional Billing Applications team, ensuring clear priorities, timely deliverables, and effective coordination across projects.
• Mentoring and developing analysts by sharing knowledge of workflows, processes, and best practices.
• Driving collaboration across teams, building consensus, and leading complex decision‑making in alignment with organizational goals.
• Actively identifying risks and barriers, facilitating resolution of conflicts, and ensuring project objectives are met with quality and efficiency.
• Coordinating work across multiple initiatives to maintain an integrated and consistent approach to Epic implementation and support.

• Bachelor’s degree in health care information technology, computer science, or related area, and / or equivalent combination of experience / training.
• Certification:
  Epic Resolute Professional Billing Administration.
• 5 years of related clinical applications experience.
• Broad and/or in-depth knowledge of 1–2 areas of focus in clinical applications specialty area(s).
• Strong problem‑resolution skills, with the ability to quickly diagnose problems and develop, test, and implement appropriate solutions in a timely manner.
• Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
• Detail‑oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
• Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
• Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
• Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost‑effectiveness, policy, and performance.

• Certification:
  Epic Chronicles Database Programmer.
• Certification:
  Epic Caboodle and Clarity Data Model Certification.

The salary range for this position is $133,300 – $219,500 (Annual Rate). For more information on total compensation, please visit UCSF Compensation & Benefits.

UCSF Health is a leading global academic medical center, committed to innovative patient care, advanced technology, and pioneering research.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.