Health Worker II

Health Worker 2 (Interpreter Services) - San Francisco Department of Public Health (2586)

Recruitment: REF
54611R

Published:
November 13, 2025

Accepting applications until:
December 15, 2025

Apply using Smart Recruiters, the City and County of San Francisco's application portal.

Department: Public Health
Job class: 2586-Health Worker II
Salary range: $73,398.00 - $89,206.00
Role type: Permanent Civil Service
Hours: Full-time
Exam type: Class Based Test
Rule: Rule of 3
List type: Combined Promotive and Entrance

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening: October 17, 2025
• Final date to receive applications: October 30, 2025

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Shift: Days, evenings, nights, weekends, and/or holiday shifts may be required.

Under supervision, the Health Worker 2 (Interpreter Services) is responsible for providing language assistance to non-English and limited English speaking clients who are seeking health care or are visitors at various San Francisco Department of Public Health facilities. The essential duties include, but are not limited to the following:

• Provides interpreter services in person, by telephone and video to limited English speaking clients and their families in various venues within the San Francisco Department of Public Health;
• Translates correspondence, medical histories, medical procedures and instructions, medical consent forms, patient education brochures and other documents as necessary;
• Serves as office dispatcher and dispatches interpreters to the appropriate departments by using all available resources;
• Performs incidental clerical duties such as keeping records, answering the telephone and arranging client appointments; and

The Health Worker 2 (Interpreter Services) performs other related duties as assigned/required.

Working Conditions
:
Some positions may require employees to work directly with individuals within locked jails or psychiatric facilities, the homeless population, and individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions.

• One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties:
  Serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or otherwise coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure;
  
  AND
• One year of verifiable experience working as a Medical Interpreter; OR
• Possession of a Certificate of Completion…