Outpatient Insurance & Eligibility Specialist

Position Type:
Contract

Duration: 8 months

Schedule:

Remote

Openings: 2

Compensation:
Based on experience

Green Key Resources is working with a leading healthcare organization to fill Outpatient Insurance & Eligibility Specialists / Patient Financial Services Representatives (PFS) roles to support their revenue cycle operations.

This is a fully remote opportunity for professionals with experience in healthcare revenue cycle, patient financial services, insurance eligibility, billing, or related areas.

• Verify patient insurance coverage, eligibility, benefits, and coordination of benefits.
• Research payer and carrier information through insurance portals and clearinghouse systems.
• Update insurance information and carrier records accurately and promptly.
• Review copays, deductibles, cost-sharing, and coverage information.
• Support billing, registration, coding, and other revenue cycle teams with insurance-related questions.
• Respond to patient and internal inquiries in a clear, professional, and empathetic manner.
• Research patient accounts and accurately document findings, follow‑up actions, and account activity.
• Protect PHI and other confidential patient information.
• Manage assigned work queues and complete requests within established turnaround times.

• High school diploma or equivalent.
• Prior experience in healthcare revenue cycle management, patient financial services, patient registration, medical billing, or insurance eligibility.
• Experience using payer portals to verify insurance eligibility and benefits is required.
• Strong attention to detail and ability to accurately interpret insurance information.
• Excellent written and verbal communication skills.
• Strong customer service skills, with the ability to explain insurance and billing information clearly.
• Ability to handle confidential patient information with discretion.
• Strong organizational skills and ability to prioritize multiple requests while meeting deadlines.
• Working knowledge of Microsoft Office and electronic health record or practice management systems.

• 3+ years of healthcare RCM or patient financial services experience.
• Experience with cost-sharing estimates, payer follow‑up, claim‑related research, or clearinghouse systems.
• Experience supporting medical billing, coding, or virtual back‑office teams.
• RCM-related certification or education such as CRCR, CPB, RHIT, or an associate degree in Health Information Management.

Candidates with titles such as Insurance & Eligibility Specialist, Patient Financial Services Representative, Patient Access Representative, Revenue Cycle Specialist, Medical Billing Specialist, Insurance Verification Specialist, or similar may be a strong fit.

If you have hands‑on experience verifying insurance benefits and working within a healthcare revenue cycle environment, we'd be interested in speaking with you.