Bartender

Bartender

Location:

Hyatt Regency San Francisco Downtown SOMA (South of Market, close to Union Square, Fisherman’s Wharf, etc.)

Hourly wage.

Highgate Hotels is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

The Bartender is responsible for the complete setup of the bar area and the mixing of drinks for all guests and servers. The role requires maintaining service and cleanliness of the bar area, ensuring quality service, guest satisfaction, and control over liquor inventory.

• Maintain a warm and friendly demeanor at all times.
• Stay attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Set up the bar according to hotel standards and serve guests promptly and efficiently.
• Prepare beverages and cocktails following the hotel’s mixing and presentation standards.
• Serve guests with all beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after the completion of functions, storing liquor, supplies, and equipment according to the hotel’s standards.
• Follow all state liquor laws.
• Know hotel services and facilities.
• Abide by all hotel policies and safety rules.
• Serve liquor with care to avoid issues with intoxicated guests.
• Respond to guests’ problems, complaints, and accidents.
• Familiarize yourself with all fire exit locations and fire extinguisher locations and how to operate them.
• Keep the bar and service areas clean and tidy during service.
• Ensure overall guest satisfaction.

• High School diploma or equivalent, and/or experience in a hotel or related field preferred.
• Flexible with long hours; sometimes required.
• Capable of exerting up to 50 pounds of force occasionally and 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Effective verbal and written communication skills at all levels of employees and guests.
• Strong listening, understanding, and clarifying abilities.
• Multitasking and prioritization skills to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service‑oriented manner.
• Attend all hotel‑required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
• Follow Highgate Hotel Standards and regulations to encourage safe and efficient operations.
• Maximize efforts toward productivity, identify problem areas, and assist in implementing solutions.
• Capable of handling problems, including anticipating, preventing, identifying, and solving them as necessary.
• Ability to understand and apply complex information and data from various sources to meet objectives.
• Willingness to cross‑train in other hotel‑related areas.
• Maintain confidentiality of information.
• Show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Entry level

Full‑time

Management and Manufacturing

Hospitality