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Conference Services Manager

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Four Seasons Hotels Ltd
Full Time position
Listed on 2026-01-05
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 80000 - 83000 USD Yearly USD 80000.00 83000.00 YEAR
Job Description & How to Apply Below
Conference Services Manager page is loaded## Conference Services Manager locations:
San Francisco at Embarcaderotime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 28, 2026 (30+ days left to apply) job requisition :
REQ
** About Four Seasons:
** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
** About the location:
** A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.
** About the role
** Coordinates all requirements for various groups booked by the Commercial Department and manages Private Dining Events.  Responsible for enforcing the terms of sales letter of agreement and guiding the group contact through the planning process.  Communicates the needs and expectations of the client with all departments in the hotel. Ensures successful execution of group and client satisfaction.
*
* What you will do:

***
* ESSENTIAL FUNCTIONS:

** 1.
Serve as the primary hotel contact for all group bookings post-contract. Ensure timely fulfillment of contractual obligations, including deposit collection and rooming lists. Act as liaison with the Reservations Team to manage rooming list updates, special requests, and VIP accommodations. Provide on-site support by welcoming and assisting groups as needed, including high-profile entertainment clients.
2.
Negotiate and plan Private Dining events with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
3.
Coordinate with the Commercial and Food & Beverage Department to ensure proper utilization of function space to yield maximum revenues.  4.
Finalize the requirements of confirmed bookings while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the group. Maintain an active trace/follow-up system. Ensure accuracy of Final Checks and provide bill review on completion of program or event.
5.
Supervise the execution of Private Dining events. Review all function space with Food & Beverage manager. Ensure satisfaction of client at the outset of all events Coordinate the sales efforts between the Commercial and Food & Beverage teams to ensure proper utilization of function space to yield maximum revenues.
6.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to:
Morning Operations Briefing, Resume Meeting, Sales Meeting Pre-Convention Meetings, Board of Operations, Planning Visits, and Menu Tastings.  7.
Make timely and impromptu decisions, which balance clients’ needs with the financial, safety and staffing goals of the hotel.  8.
Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Managers and Planning Committee…
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