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Bilingual English Customer Service

Guest Experience Concierge - Luxury Front Desk

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Hyatt Hotels
Full Time position
Listed on 2026-01-17
Job specializations:
  • Hospitality / Hotel / Catering
  • Customer Service/HelpDesk
    Bilingual, English Customer Service
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A luxury hotel chain in San Francisco is seeking a Front Desk Agent responsible for guest check-ins, check-outs, and room assignments. Candidates should possess strong organizational and communication skills, exhibit high energy, and be able to work flexible hours including weekends. This role serves as the first point of contact for guests, requiring an ability to resolve complaints and maintain guest information confidentiality.

The position also demands physical stamina for various tasks throughout the shift.
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