Guest Experience Specialist
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Guest Services, Customer Service Rep, Resort/Retreat
IHG Hotels & Resorts in San Francisco seeks a Guest Experience Agent to provide a genuinely memorable guest journey. You will welcome guests, handle bookings, upsell opportunities, and ensure smooth check-in/check-out processes with a focus on personal touches and local knowledge.
The role is on-call, requiring flexibility for night, weekend, and holiday shifts. A positive, tech‑savvy approach and strong communication are essential to delivering exceptional hospitality.
As a Guest Experience Specialist, you will play an important part at IHG Hotels & Resorts in San Francisco, CA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in San Francisco, CA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 38.000 - 60.000.
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