Event Planning Manager Job San Francisco area,California USA,Hospitality / Hotel / Catering

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I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt at SFO is seeking a polished, organized, and highly service-focused Event Planning Manager to join our Events team. This position is responsible for planning, coordinating, and executing meetings, conferences, social events, weddings, corporate functions, and other special events while ensuring an exceptional experience for clients and guests.

Grand Hyatt at SFO offers a unique combination of luxury hospitality and convenient airport access, with more than 14,000 square feet of meeting and event space and 18 event spaces, including the 5,760-square‑foot Grand Ballroom. The property was designed to elevate the traditional airport hotel experience and provides a sophisticated setting for business gatherings, celebrations, and global events.

The Event Planning Manager at Grand Hyatt at SFO plays a pivotal role in delivering exceptional event experiences, maximizing group guestroom opportunities, and cultivating lasting client relationships. This position is responsible for managing the complete event and group experience, translating client expectations into seamless operational execution while balancing service excellence, financial performance, and hotel objectives. Through proactive planning, strategic collaboration, and a commitment to personalized hospitality, the Event Planning Manager drives client satisfaction, strengthens account loyalty, and contributes to the overall success and profitability of the hotel.

Awards

and Recognition

2026 World Airport Awards – Best Airport Hotel in North America
2026 World Airport Awards – No. 2 Airport Hotel Worldwide
Skytrax World’s Best Airport Hotels recognition
Luxury & Lifestyle Awards – Best Luxury Airport Hotel in the USA 2024

Key Responsibilities

Event Leadership & Client Success: Lead the comprehensive planning and execution of assigned events from Sales turnover through completion, serving as the primary client contact and ensuring seamless execution, exceptional service, and successful outcomes.
Client Relationships & Retention: Build and maintain strong relationships with corporate clients, meeting planners, and key stakeholders by anticipating needs, delivering personalized experiences, and fostering client loyalty and repeat business.
Group Guestroom Management: Oversee group room block commitments, rooming lists, reservation pickup, cut‑off dates, VIP accommodations, and arrival and departure arrangements, ensuring a seamless guest experience while maximizing room block performance.
Revenue Optimization & Financial Performance: Identify opportunities to maximize event and guestroom revenue through strategic upselling, enhanced services, and effective management of contractual commitments, while balancing client satisfaction with hotel profitability.
Cross-Departmental Leadership: Drive collaboration and accountability across Banquets, Culinary, Front Office, Housekeeping, Revenue Management, Audio Visual, and other hotel departments to ensure flawless coordination of event and guestroom requirements.
Operational Excellence & Execution: Maintain…