Head of Operations & HR

Head of Operations & HR

Join to apply for the Head of Operations & HR role at Multiply Labs
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This range is provided by Multiply Labs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr – $/yr

Multiply Labs is a cutting‑edge startup based in San Francisco, California, supported by top‑tier tech and life science investors such as Casdin Capital, Lux Capital, and Y Combinator. Our mission is to build the best robots in the world and use them to make the most advanced life‑saving therapies accessible to all. We are revolutionizing the manufacturing of cell therapies by developing advanced robotic systems designed to automate and scale the production of these life‑saving treatments.

Our robots empower biopharma companies to produce cell therapies at scale without significantly changing their existing processes, reducing regulatory barriers and risks. While traditional approaches are time‑consuming and lead to extremely high costs for patients (typically $1M+ per patient), using robotics can make these transformative treatments more accessible and affordable to patients in need.

To learn more and to view a video of our robots in action, visit us at  and follow us on Linked In.

We are seeking a dynamic, hands‑on Head of Operations & HR who will shape the internal infrastructure and people systems that power Multiply Labs’ growth. As Head of Operations & HR, you’ll design and lead the company’s operational backbone—building systems that ensure smooth day‑to‑day execution, compliance, and a thriving workplace culture. You will oversee human resources, IT, and facilities, partnering closely with the leadership team to align talent, culture, and operational excellence with the company’s strategic goals.

• Develop, manage, and continuously improve scalable processes that support day‑to‑day operations across the organization.
• Oversee company‑wide administrative systems, vendor relationships, and workplace operations.
• Oversee facilities, office management, equipment, and property contacts to ensure smooth functioning of physical and digital workplaces.
• Partner with Finance to track operating budgets and company‑wide expenses.
• Support insurance and related compliance initiatives in partnership with leadership and legal advisors.

• Partner with external HR provider to ensure compliant and efficient HR administration, including salary, benefits and payroll management, hiring and termination compliance, employee relations and issue resolution, benefits and leave administration.
• Partner with leadership to define and operationalize leveling, salary bands, and career frameworks.
• Support compensation benchmarking and equitable pay structures across roles and geographies.
• Own and maintain company policies and the employee handbook.
• Ensure compliance with employment laws, workplace policies, and documentation across all employee locations.

• Oversee the full employee lifecycle (recruiting, onboarding, development, retention, and offboarding) including.
• Partner with leadership to define and implement programs that strengthen company culture and employee engagement (company events, recognition programs, employee feedback).
• Support recruiting operations, candidate experience, and interview process consistency.
• Oversee onboarding and offboarding processes that reflect company principles and compliance needs.
• Lead talent development and performance‑management systems, including leadership development and coaching programs.
• Provide leadership and serve as a thought partner to the CEO and leadership team on org design, talent planning, and company scaling.
• Design metrics and dashboards to monitor organizational health (engagement, retention, time‑to‑hire, performance outcomes).

• Manage IT administration and system access controls in partnership with internal and external IT resources.
• Oversee IT asset management and ensure compliance with security and data‑protection policies.
• Maintain documentation and…