Senior People Operations & Transformation Partner

Senior People Operations & Transformation Partner

Join to apply for the Senior People Operations & Transformation Partner role at Adyen
.

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we are the payments platform of choice for the world’s brightest companies. Speed is the foundation of our company – we think fast, work fast, launch fast. We are honest, direct, and try to have some fun too. We’re creating our own path with a global team driving sustainable growth.

To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges.

• Proactively review, analyze, and map complex people processes, identify bottlenecks and system utilization gaps to design and implement simple, automated, and scalable solutions.
• Standardize and document People Operations policies, procedures, and workflows company‑wide to ensure compliance, consistency, and readiness for future growth.
• Utilize data to measure operational performance, propose and execute changes based on clear business cases and ROI for efficiency.
• Evaluate new HR technology and partner with People Analytics and Technology to drive innovation through data and systems enhancing operational clarity, automation and scalability.
• Establish process governance standards, ensuring accuracy, security, and integrity across all people processes and systems.
• Act as an escalation point for complex HR process inquiries, providing expert troubleshooting and root cause analysis to resolve systemic issues.
• Act as the process expert defining the requirements for system changes (HRIS, ATS) needed to support improved operational workflows.
• Execute necessary configuration changes within the core HRIS (e.g., setting up new workflows, updating custom fields, process validation) to support process improvements.
• Execute and support the implementation of operational frameworks that drive efficiency and maintain a strong employee experience.

• 8+ years of experience managing or scaling HR operations, with expertise in utilizing data and systems to enhance and scale processes.
• Experience with HRIS systems (e.g., Workday, Greenhouse), to optimize global people operations.
• Ability to manage complex, end‑to‑end projects with cross‑functional dependencies.
• Ability to break down processes, identify solutions where possible, and translate business needs into technical system requirements.
• Ability to communicate operational concepts clearly to technical teams and drive consensus with non‑technical business partners.
• Curious, innovative mindset with the ability to challenge existing processes and bring forward scalable, employee‑centric solutions.
• Experience at a fast‑paced, high‑growth, global company.
• Comfortable working across multiple time zones, cultures and asynchronously.

The annual base salary range for this role is $120,000–$155,000; to learn more about our compensation philosophy, please .

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them – voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

The role is based out of our San Francisco office. We are an office‑first company and value in‑person collaboration; we do not offer remote‑only roles.