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Support Team Lead, Payroll & HR SaaS; Hybrid

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Miter
Full Time position
Listed on 2026-10-12
Job specializations:
  • HR/Recruitment
  • Management
Salary/Wage Range or Industry Benchmark: 140000 - 170000 USD Yearly USD 140000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Support Team Lead, Payroll & HR SaaS (Hybrid)

Miter is seeking a Manager, Customer Support to lead and grow a subset of our frontline team, owning day-to-day queue health, SLA performance, escalations, and coaching across our platform.

This M1-level role emphasizes hiring, onboarding, and developing support ICs, while coaching peers and handling complex payroll/tax cases. The team embraces AI tools and metrics-driven decision making in a hybrid office setup near San Francisco.

Are you ready to take on the Support Team Lead, Payroll & HR SaaS (Hybrid) role at Miter?

We have an opening for a Support Team Lead, Payroll & HR SaaS (Hybrid) in San Francisco, CA, United States within Management & Operations, Sales.

This role, Support Team Lead, Payroll & HR SaaS (Hybrid) at Miter, could be your next move.

We would love to welcome a new Support Team Lead, Payroll & HR SaaS (Hybrid) to our team in San Francisco, CA, United States.

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