Director, Success; GTM

Position: Director, People Success (GTM)
Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us ut the Role:

We're seeking an enthusiastic Director of People success to join our dynamic People Team  this pivotal role, you'll drive the agenda of Crusoe's People Team, forming strong partnerships with fellow People Team members, employees, and leaders at all levels to guide and implement effective people strategies. Your responsibilities will include organizational development, change management and fostering employee growth, mobility and engagement.

This role will be focused on our Go-To-Market (GTM) organizations, which drive Crusoe's commercial growth, and is one of the most dynamic and fast-moving parts of the company! You'll contribute to the refinement and execution of programs that enhance organizational functionality, employee development, team member retention, and overall company performance while supporting Crusoe's growth trajectory.

This is a fully onsite position, requiring five days a week at our San Francisco office.

What You'll Be Working On:

Partner with People Team Leaders and Leadership to create pragmatic, strategy aligned HR strategies and programs; including performance management, management excellence programs, and compensation reviews

Develop and implement programs that will drive positive change and impact

Guide managers on career pathing and leveling, skill and professional development

Serve as a point of contact for employees; helping them navigate professional or personal issues that impact their work and career growth

Collaborate across peer groups to meet business needs

Lead day-to-day activities related to HR policies, processes, and programs

Track and analyze key indicators of organizational health and recommend ways to improve value through pulse surveys, or other tools

Drive initiatives to foster employee engagement, improve retention rates, and enhance overall job satisfaction

Partner with GTM leadership and Finance to design, evaluate, and continuously improve sales incentive compensation plans, ensuring they are competitive, motivating, and aligned with revenue and growth targets

Monitor incentive compensation plan effectiveness and recommend adjustments in response to attainment trends, market shifts, or changes in go-to-market strategy

Develop and lead targeted retention strategies for GTM talent, including top-performer retention plans, at-risk employee identification, and stay interviews

Analyze GTM attrition trends (voluntary/involuntary, regrettable vs. non-regrettable) and partner with leaders on root-cause analysis and action plans

Support annual and mid-year sales compensation planning cycles, including…