Assistant Dean of IT Chief Information Officer

Overview

ASSISTANT DEAN OF IT & CHIEF INFORMATION OFFICER
Information Technology

Classification: Level 6 / Class 6440 / Full-Time / Exempt / Non-Represented / On-Site

Anticipated Hiring Salary: $200,000 - $240,000 annually

THE ROLE

Reporting to the Chancellor & Dean, the Assistant Dean of IT & Chief Information Officer serves as the strategic and transformative leader for the College's information technology organization. This role sets the vision, direction and operational excellence of all technology services and drives organizational change to ensure IT systems, processes, and culture effectively support the College's mission. The CIO will have the authority to assess and realign technology infrastructure, business processes, organizational structure, staffing, and culture to optimize performance and innovation across the institution.

As a member of the Chancellor & Dean's leadership team, the Assistant Dean of IT & CIO leads the modernization and continuous improvement of IT operations, manages all IT and educational technology staff, oversees budget development, and drives long- and short-term planning for academic and enterprise technology initiatives. This position ensures the College's technology environment remains efficient, secure, and forward-looking in service to students, faculty and staff.

Areas of responsibility will include, but will not necessarily be limited to, computer technology services and support, academic technology, enterprise applications, information security, and enterprise technology planning.

RESPONSIBILITIES

• Provide visionary leadership and change management for the IT organization, guiding the transformation of systems, workflows, staffing models, and service culture to meet institutional priorities.
• Supervise and oversee performance management of staff in the IT department, fostering a culture of accountability, adaptability, security and innovation.
• Develop and implement information technology policies with direct impact on faculty, students, and College staff, audit information system use for compliance, and ensure timely College reporting.
• Collaborate with College leadership to define and implement long-term technology strategies aligned with institutional goals; lead campus-wide technology planning and alignment.
• Partner across departments and with faculty to ensure a cohesive and responsive IT environment that supports academic and administrative excellence.
• Analyze user support data, annual technology audits, and performance metrics to drive data-informed improvements in service delivery, process efficiency, and customer satisfaction.
• Advise senior administrators on IT strategy, organizational design, and opportunities for digital transformation.
• Direct the evaluation and modernization of hardware, software, infrastructure, equipment needs, and service delivery models to identify efficiencies, reduce complexity, and enhance outcomes for the College.
• Maintain and evolve IT governance processes, ensuring clear accountability, transparent decision-making, and alignment with institutional priorities.
• Ensure the ongoing improvement and documentation of policies, procedures, and service standards related to information systems hardware and software, programming standards, communications, and other support projects to promote organizational learning and operational consistency.
• Develop and maintain documentation, including service level agreements, white papers for applications/services, schematics, and user guides.
• Maintain, audit, and continuously improve information security and risk management for the College's computer systems and networks, including software, hardware, and telecommunications.
• Establish and evaluate key performance indicators for the College's information technology services, fostering a results-driven, change-ready culture.
• Advance modernization of network architecture, data center operations, and endpoint management; oversee virtualization technologies (e.g., VMware, Hyper-V).
• Lead the adoption and integration of cloud platforms (Microsoft Azure, AWS, or Google Cloud) and hybrid infrastructure strategies.
• Implement monitoring and alerting tools for proactive system performance management.
• Ensure redundancy, high availability, and business continuity strategies are in place and regularly tested.
• Incorporate cybersecurity, privacy, and risk management frameworks such as NIST and ISO 27001; manage IAM, MFA, VPN, and firewall security systems.
• Conduct vulnerability assessments, penetration testing, and incident response planning.

BUDGET AND FINANCIAL MANAGEMENT

• Lead strategic assessment of existing technologies, contracts and partnerships with campus entities to identify opportunities for process optimization, cost efficiency, and modernization.
• Set strategic direction for IT capital and operating budgets, aligning investments with institutional goals and technology transformation priorities.
• Oversee technology aspects of construction and renovation projects, communicating with…