Content Writer

Founded on a simple belief – do what’s right for our clients and our people. True Bridge leverages proven talent identification / attraction / screening solutions to match highly qualified IT and business professionals with great opportunities. We made the Staffing Industry Analyst's 'Fastest Growing' list in 2013, 2014, and 2015.

Responsibilities:

• Plan and write content for mobile (across all touch points including UI labels, emails, in-app notifications, and contextual help)
• Utilize customer data insights and storytelling to create a rich and personalized app experience across the consumer journey
• Collaborate with design partners to influence page layout, interactions, and visual design
• Coordinate content with Product, UX, and Engineering teams to ensure we create a consistent end-to-end experience
• Work with legal, compliance, privacy, and other teams to ensure corporate best practices, compliance, and to obtain approvals
• Maintain the content in multiple languages—and sometimes multiple versions to meet different countries’ requirements—using external translation vendors
• Fix content defects and error messages
• Collaborate with colleagues around the world to support the global brand
• Assist language validator during user acceptance testing on translated content

• Excellent, highly creative communication and critical-thinking skills.
• 3 to 5 years of professional writing experience, with 3 years writing mobile content, preferably for interactive user experiences
• A clear understanding of how to utilize a user-centered design process to drive decision-making regarding content.
• Experience using mobile app content as an engagement tool that transforms customer relationships.
• To be at ease managing multiple projects, setting stakeholder expectations, working individually and as a part of teams.
• Experience in financial services, payments or B2B is preferred.
• Bachelor's degree or equivalent in English, Journalism, Communications, or related field.

All your information will be kept confidential according to EEO guidelines.

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