People Operations Manager

Join to apply for the People Operations Manager role at Abridge.

This range is provided by Abridge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr – $/yr

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI‑powered platform was purpose‑built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise‑grade technology transforms patient‑clinician conversations into structured clinical notes in real time, with deep EMR integrations. Powered by Linked Evidence and our purpose‑built, auditable AI, we are the only company that maps AI‑generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

Abridge is looking for a detail‑oriented, compliance‑savvy, and empathetic People Operations Manager to join our People team. This role is ideal for someone who thrives in the details, brings sharp expertise in employment law and regulatory requirements, and can deftly balance the administration of complex processes with people‑first communication.

As our People Operations Manager, you’ll take point on critical operational areas including immigration, compliance reporting, benefits administration, and leave management. You’ll partner closely with the Head of People Operations and others across the People team to ensure we’re not just buttoned up — we’re ahead of the curve.

This is a high‑impact, foundational role for a trusted operator who wants to help build scalable, human‑centered processes in a fast‑moving startup environment.

• Fully own Rippling, building and optimizing workflows, automations, and modules to maximize the platform’s capabilities.
• Create and refine lifecycle processes (onboarding, offboarding, access, provisioning) and partner with IT on device management and identity/access controls.
• Maintain clean, accurate systems through audits, reporting, and proactive troubleshooting.

• Interpret regulatory and policy updates across employment, leave, compliance, and immigration, translating changes into business impact and updating company practices accordingly.
• Lead the design, revision, and governance of People policies and handbooks for a multi‑state employee base.
• Oversee compliance programs and reporting requirements (e.g., EEO‑1, VETS‑4212), ensuring accuracy and operational readiness.
• Manage complex or escalated cases involving leaves, accommodations, background checks, and employment compliance.
• Partner with legal counsel and external vendors on program updates, escalations, and continuous improvement of People processes.

• Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates.
• Build and refine People Ops processes across IT, Finance, Legal, and Recruiting.
• Create and maintain SOPs, documentation, and change‑management communications.
• Jump in wherever operational gaps exist and help improve clarity and structure.

• 3–7+ years in People Ops, HRIS, HR, or hybrid HR/IT operations roles.
• Deep expertise in Rippling — not just as a user, but a power operator. You’ve built workflows, maintained data integrity, and know how to get the most out of the platform to support efficient, compliant operations. Strong familiarity with documentation tools and reporting dashboards.
• Strong technical aptitude and comfort working with systems, workflows, and IT partners.
• Experience supporting compliance, LOA, immigration, background checks, and…