Senior Machine Learning Engineer

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We serve over 100 million anime and manga fans in 200+ countries, connecting them with stories and characters they love through streaming, theatrical releases, games, merchandise, and events.

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans worldwide. The AI/ML team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans.

• Research, develop, and deploy Graph Neural Network (GNN) models, Graph
  
  RAG pipelines, and LLM-based solutions for real‑world applications.
• Design and implement models across Crunchyroll domains leveraging machine learning, NLP, and graph‑based techniques.
• Build and optimize interactive content discovery systems using Vector Databases and embedding‑based techniques.
• Develop and maintain end‑to‑end ML pipelines from data ingestion to model deployment and monitoring.
• Work with AWS cloud services (e.g., Sage Maker, Databricks, Lambda, S3, Kinesis) to scale AI/ML workflows.
• Optimize models for efficiency, performance, storage, and cost, ensuring they drive measurable business impact (e.g., content discovery, fraud prevention, payments, CDN).
• Collaborate with data engineering and software teams to ensure smooth deployment, monitoring, and scalability of AI/ML models in production.
• Communicate technical concepts effectively to both technical and non‑technical stakeholders.

We get excited about candidates like you because you bring expertise and passion to this role.

• Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, or a related field.
• 8+ years of experience in data science, focusing on machine learning, AI, and production‑grade model deployment.
• Strong expertise in AI/ML frameworks (e.g., Tensor Flow, PyTorch, scikit‑learn).
• Hands‑on experience with Graph Neural Networks, Graph
  
  RAG, LLMs, Graph and Vector Databases.
• Experience with fraud analysis using machine learning, graph analytics, or NLP techniques.
• Proficiency in Python, R, or similar programming languages.
• Strong knowledge of cloud platforms (AWS preferred) and experience with data‑related services (e.g., Databricks, Sage Maker, Kinesis, Lambda).
• Ability to optimize AI/ML models for performance, efficiency, and cost‑effectiveness.
• Strong analytical, problem‑solving, and communication skills, with the ability to explain complex ML concepts to cross‑functional stakeholders.

The R&D team is dedicated to developing, testing, and validating robust and scalable machine learning models that drive business objectives. Our focus includes enhancing operational processes through AI/ML solutions, such as trend analysis, anomaly detection, and the deployment of large language models (LLMs) for system health queries. Another major focus area is preserving and improving customer experience and retention, working closely with stakeholders to ensure AI/ML objectives are clearly defined.

In addition to working with fun, passionate colleagues, you will enjoy:

• Compensation package including salary plus performance bonus potential.
• Flexible time‑off policies.
• Generous medical, dental, vision, STD, LTD, and life insurance.
• Health Savings Account (HSA) program.
• Health care and dependent care Flexible Spending Accounts (FSA).
• 401(k) plan with employer match.
• Support program for new parents.
• Pet insurance; some offices are pet‑friendly.

Pay Transparency
$205,241 - $256,551 USD

We are an equal opportunity employer and value diversity suant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US‑based Sony Pictures Entertainment and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo‑based Sony Group Corporation.

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from  email account.

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