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Technical Account Manager, Mid-Market

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Wispr AI, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Technical Writer
Salary/Wage Range or Industry Benchmark: 200000 - 250000 USD Yearly USD 200000.00 250000.00 YEAR
Job Description & How to Apply Below

About Wispr

Wispr Flow is making it as effortless to interact with your devices as talking to a close friend. Voice is the most natural, powerful way to communicate — and we’re building the interfaces to make that a reality.

Today, Wispr Flow is the first voice dictation platform people use more than their keyboards — because it understands you perfectly on the first try. It’s context‑aware, personalized, and works anywhere you can type, on desktop or phone.

Dictation is just our first act. We’re building the interaction layer for your computer — a system that’s capable, understands you, and earns your trust. It will start by writing for you, then move to taking actions, and ultimately anticipate your needs before you ask.

We’re a team of AI researchers, designers, growth experts, and engineers rethinking human‑computer interaction from the ground up. We value high‑agency teammates who communicate openly, obsess over users, and sweat the details. We thrive on spirited debate, truth‑seeking, and real‑world impact.

This year, we've grown our revenue 50% month-over-month and with our latest $30M Series A, this is just the beginning.

Overview

We’re looking for a Technical Account Manager to bridge product, support, and success, owning post‑sales relationships across a high number of mid‑market customers. You’ll guide pilots, onboard teams, and make sure every customer sees measurable value with Wispr Flow.

What You’ll Do
  • Own onboarding and pilot success from kick‑off through conversion
  • Manage a high number of customer accounts in your book of business
  • Translate customer feedback into actionable insights for product and engineering
  • Track adoption and engagement metrics to surface early wins or risks
  • Deliver white‑glove support alongside the Support team
  • Create documentation and repeatable playbooks that scale the post‑sales experience
  • Become an expert in the Wispr Flow product.
What You Bring
  • 2–4 years in technical support, success, or account management (SaaS preferred)
  • Comfortable using technical tools (Linear, Pylon, Notion, Slack)
  • Clear communicator, able to simplify complex topics for any audience
  • Process‑driven, extremely organized, curious, and naturally focused on problem‑solving
  • Analytical, and Thrives in fast‑moving, startup environments

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

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