Revenue Operations & GTM Technology Manager

Revenue Operations & GTM Technology Manager

Join to apply for the Revenue Operations & GTM Technology Manager role at Harness, a company led by technologist and entrepreneur Jyoti Bansal, founder of App Dynamics. Harness has raised ~$570M in Series E venture funding, is valued at $5.5B, and is backed by top investors, including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, Service Now, Splunk Ventures and more.

Harness builds an industry‑leading AI‑powered software delivery platform that enables teams worldwide to build, test, and deliver software faster, safer, and more reliably by bringing AI and automation to the testing, deployment, security, compliance, and optimization stages of the engineering lifecycle.

As a Revenue Operations & GTM Technology Manager, you will work within our Revenue Operations & Strategy team to shape Harness’ go‑to‑market strategy and global expansion. Partnering with our GTM Business Systems team, this role serves as the primary subject matter expert of our GTM technology stack, blending technical systems expertise, detailed process optimization, and operational enablement to ensure the GTM team is efficient, properly enabled, and aligned with top‑level revenue priorities.

• Requirements Gathering & Solution Design:
  Partner closely with GTM stakeholders (Sales, SDR, Partner) and GTM Business Systems to understand business priorities and translate them into technology requirements.
• User Enablement, Documentation and Support:
  Develop comprehensive documentation and provide training to GTM teams, drive adoption on top use cases and act as day‑to‑day support post‑rollout.
• AI Technology Transformation & Evaluation:
  Stay current with the rapidly evolving GTM technology market to evaluate and actively recommend emerging AI technologies for potential integration.
• Process Automation & Efficiency:
  Identify opportunities for workflow automation across the tech stack to minimize manual intervention, enhance data integrity, and drive efficiency.
• Data Governance & Quality:
  Enforce data accuracy, maintenance protocols, and compliance standards at the system level across all managed GTM applications.

• 4+ years of experience in a high‑growth B2B SaaS environment, specifically in Revenue Operations, Sales Systems/IT, Enablement, or Business Systems Analysis, with a strong focus on GTM technology management.
• Proficiency with CRM systems (Salesforce) and a broad range of GTM applications (Outreach, Clari, Impartner, Actively, Chorus, outbound & enrichment technology).
• Strong understanding of system integrations and data workflows (e.g., APIs, middleware, ETL processes).
• Proven ability to translate high‑level business strategy into technical system requirements and scalable architectural solutions.
• Strong communication, documentation, and project management skills, with the ability to clearly articulate technical limitations and opportunities to non‑technical GTM leaders.
• Experience with process automation tools (e.g., Zapier, Workato) is a plus.
• Experience with SQL, reporting tools, or data visualization software (e.g., Tableau) is a plus.

This is a Remote role with a preference for New York City, NY or San Francisco, CA.

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Quarterly Harness TGIF‑Off / 4 days
• Monthly, quarterly, and annual social and team‑building events
• Recharge & Reset Program
• Monthly internet reimbursement
• Commuter benefits

The anticipated base salary range for this position is $164,000 - $197,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. This range reflects the minimum and maximum target for new hire salaries for the position across all U.S. locations. The compensation package also includes a commission/variable component, equity, and benefits. More details about our company benefits can be found at https://(Use the "Apply for this Job" box below)..

A valid authorization to work in the U.S. is required.

Pay transparency: $164,000—$197,000 USD.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Harness will never ask for any payment or fee, and any email communications will come from the domain . If you believe you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security.