Customer Success Engineer; PST/MT - Systems Integrator
Listed on 2025-12-27
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IT/Tech
Cybersecurity
Overview
Looking for the chance to help customers achieve secure, scalable network access with cutting-edge solutions?
Join a fast-growing cybersecurity innovator that has redefined the way organisations protect their networks. With a strong focus on zero trust principles and automated security, the company has earned recognition for simplifying network segmentation and access control without the complexity of traditional approaches. By combining advanced technology with a customer-first mindset, the business continues to gain traction across industries and geographies, helping enterprises secure their digital environments with confidence.
The team is hiring 2x Customer Success Engineers to partner closely with clients, ensuring successful onboarding, implementation, and ongoing adoption of solutions. This role involves troubleshooting, technical guidance, and driving long-term customer satisfaction while acting as a trusted advisor for best practices in network security.
Looking for a career where technical expertise and customer impact go hand in hand? Apply now!
Responsibilities- Collaborate with the sales team to identify and qualify potential customers, and actively participate in the sales process from discovery to closing deals.
- Conduct product demonstrations and deliver compelling presentations that effectively showcase our products or services' features, benefits, and value propositions.
- Understand customer requirements and business challenges, and develop innovative solutions tailored to their specific needs.
- Provide technical expertise and guidance to customers, addressing their questions, concerns, and objections during the pre-sales phase.
- Prepare and deliver technical proposals, solution designs, and product specifications that meet customer requirements and align with industry best practices.
- Collaborate with the product development and engineering teams to provide feedback on product enhancements, identify opportunities for improvement, and stay updated on the latest product releases and updates.
- Conduct proof-of-concept (POC) activities to demonstrate the feasibility and effectiveness of our solutions, ensuring customer satisfaction and building trust.
- Stay current with industry trends, emerging technologies, and competitive landscape to effectively position our products or services against competitors.
- Attend industry events, conferences, and trade shows to represent the company and actively engage with potential customers.
- Active Directory
- Linux
- Windows Servers
- Network Security firewalls
- Endpoint Security
- Cyber Security
- 401k
- Health
- Dental
- Medical
- $235,000 OTE
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