Network Engineer, Operations & Reliability

Network Engineer, Operations & Reliability

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Fluidstack is seeking a Network Operations Engineer to serve as a Regional Site Lead for one of our Datacenter campuses. This hybrid role combines hands‑on Tier 2/3 network operations with site leadership responsibilities. You’ll be the boots‑on‑the‑ground expert for your assigned Datacenter/Campus, ensuring network reliability through incident response, break‑fix coordination, and operational excellence. You’ll work remotely when workload allows but be onsite as needed for deployments, complex troubleshooting, and critical incidents.

This role is ideal for experienced network operators who want ownership of a Datacenter campus while being part of a broader operations organization.

• Regional Operations Ownership:
  Serve as the primary network operations contact for your assigned datacenter campus, own network health, respond to incidents escalated from NOC, and ensure fabrics run reliably.
• Tier 2+ Incident Response:
  Handle network incidents escalated from Tier 1 NOC during your coverage window; troubleshoot complex issues across physical and logical layers, coordinate with other engineers for follow‑the‑sun coverage, and drive incidents to resolution.
• Break‑Fix Coordination:
  Coordinate hardware break‑fix activities with onsite DC Operations technicians; manage linecard swaps, optic replacements, device troubleshooting, and RMA processes.
• Deployment Support:
  Provide operational support during new datacenter deployments and expansions in your region; partner with Deployment teams on turn‑up activities, validate production readiness, and ensure smooth handovers from deployment to operations.
• Runbook Execution & Improvement:
  Execute operational runbooks, identify gaps, document lessons learned, and provide feedback to the Operations pillar lead on runbook improvements.
• Cross‑Team
  
  Collaboration:
  
  Build strong relationships with onsite DC Operations teams, structured cabling vendors, and hardware logistics partners; serve as the network engineering liaison for your datacenter campus.
• Regional Mentorship:
  Mentor junior operations engineers as the regional team scales, share operational knowledge, and help build regional operations capacity.

• Strong Operations Background: 5‑8 years in network engineering with significant hands‑on operational experience; run production networks, responded to incidents at all hours, and debugged complex failures.
• Datacenter Fabric Expertise:
  Deep experience operating modern datacenter networks including EVPN/VXLAN, BGP, CLOS topologies, and high‑radix switching; comfortable troubleshooting Layer 2/3 issues.
• Incident Response Excellence:
  Proven ability to lead incident response, perform systematic troubleshooting, and drive issues to resolution; remain calm during outages.
• Site Leadership Capability:
  Experience as the go‑to network person for a site, datacenter, or region; coordinate physical infrastructure work and represent network engineering in a field environment.
• Operational Pragmatism:
  Make pragmatic decisions under time pressure, prioritize based on business impact, and continuously improve operational processes.
• Hybrid Work Comfort:
  Productive working remotely but understand datacenter operations may require hands‑on presence; comfortable with flexible schedules.

• AI/HPC Fabric Operations experience, e.g., RDMA (RoCEv2), lossless Ethernet (PFC, ECN).
• Regional/Campus Operations Leadership experience.
• Hardware Break‑Fix experience coordinating repairs and RMAs.
• Observability & Monitoring familiarity.
• Automation Exposure (Python, Ansible) for operational tasks.
• Follow‑the‑Sun experience with distributed operations teams.

• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.

The base salary range for this position is $150,000 – $250,000 per year, depending on experience, skills, qualifications, and location. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Mid‑Senior level

Full‑time

Information Technology