Mid-Level Site Reliability​/DevOps Engineer

Position: Mid-Level Site Reliability/ DevOps Engineer
Mid-Level Site Reliability/ Dev Ops Engineer

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Mid-Level Site Reliability/ Dev Ops Engineer

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Join to apply for the Mid-Level Site Reliability/ Dev Ops Engineer

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Job Summary:

Plenful is on a mission to transform healthcare operations with their AI workflow automation platform. They are seeking a Backend Engineer with expertise in Dev Ops and Site Reliability Engineering to build reliable and scalable systems that optimize their platform for growth and performance.

Responsibilities:

• Design & refine alerting systems to detect anomalies and performance bottlenecks.

• Define observability standards focused on reliability, latency, and customer impact.

• Investigate performance issues across infrastructure, application, and database layers.

• Develop and maintain CI/CD pipelines for secure, efficient, and stable deployments.

• Manage infrastructure as code using tools like Terraform for scalable, resilient environments.

• Optimize data systems (e.g., Postgres, Open Search) for performance and integrity.

• Ensure high availability through incident response, root cause analysis, and reliability improvements.

• Support security & compliance tasks such as patching, audits, and vulnerability management.

• Participate in on-call rotations to respond to and resolve production incidents swiftly.

Qualifications:

Required:

• 5+ years of experience in backend engineering, Dev Ops, or SRE.

• 5+ years of hands-on experience with AWS, containers, and related services.

• Experience with relational and non-relational databases (e.g., Postgres, Open Search).

• Proficient in Python; skilled in scripting and backend service development.

• Experience with infrastructure as code (e.g., Terraform).

• Strong grasp of CI/CD, containerization, and cloud-native applications.

• Skilled in observability tools (e.g., Prometheus, Grafana, Cloud Watch).

• Proven track record of building and operating end-to-end systems; focused on uptime and reliability.

• Solid understanding of networking, security, and scalable system design.

• Experience using LLM tools (e.g., ChatGPT, Git Hub Copilot, Cursor).

• Bachelor’s degree in Computer Science or related field.

Preferred:

• Startup and/or healthcare tech experience is a plus.

Company:

Plenful is a no-code workflow automation and AI platform that optimizes healthcare's manual, administrative workflows. Founded in 2021, the company is headquartered in San Francisco, California, USA, with a team of employees. The company is currently Growth Stage. Plenful has a track record of offering H1B sponsor ships.

Seniority level

• Seniority level

Mid-Senior level

Employment type

•

Employment type

Full-time

Job function

• Industries Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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