Solutions Architect III - Solutions Delivery

About Nimble

Nimble is an AI robotics company building the autonomous supply chain to enable fast, efficient, and sustainable commerce. We’re developing a general-purpose robot AI and a warehouse generalist superhumanoid robot, the first robot in the world capable of performing all core warehouse functions. We recently closed a $106M Series C at a $1B valuation, and we are continuing to grow our world‑class team.

At Nimble, we are committed to building legendary products, a legendary team, and a legendary legacy. Join us and become part of an ambitious, humble, and resourceful culture where your work will leave a lasting impact on the future of robotics and commerce.

• Be relentlessly resourceful – Challenge conventions and overcome obstacles.
• Be legendary – Be the very best and do work that inspires.
• Be humble – Prioritize growth, learning, and doing whatever is needed to further the mission.
• Be dependable – Take ownership and deliver with high agency.

Nimble builds next‑generation automation and AI‑driven robotics solutions for commerce operations. Our Cloud Logistics software team develops the in‑house suite of cloud‑native applications that power Nimble’s fulfillment network, including our Warehouse Management System (WMS), Transportation Management System (TMS), Order Management System (OMS), Inventory Management System (IMS), and Returns Management System (RMS).

Because the entire platform is built internally and designed to work as a single unified system, customers can onboard through one streamlined integration without relying on third‑party providers. This creates a more reliable, flexible, and scalable foundation for both Nimble’s operation and our customers’ supply chain workflows.

The Solutions Delivery team partners closely with customers, engineering, product, and operations to deploy this platform successfully and ensure every implementation is technically sound and ready for long‑term success.

• Directly influence how next‑generation fulfillment automation is deployed and scaled.
• High‑ownership role with real impact on customer success and product evolution.
• Collaborative, fast‑moving environment solving real operational challenges with advanced technology.

The Solutions Architect III serves as the technical and customer‑facing lead for new customer implementations. In this role, you will translate requirements into detailed solution designs, guide customers through complex technical decisions, and shape the overall integration architecture. You will own the end‑to‑end delivery and act as a trusted advisor who communicates clearly, sets realistic expectations, and balances customer needs with deadlines and technical feasibility.

A successful Solutions Architect III is not afraid to push back professionally when a request would compromise the integrity, timeline, or stability of the solution.

This role is fully onsite in our San Francisco office with up to 20 percent travel. It is ideal for someone who thrives in a highly collaborative, fast‑paced environment where quick conversations, whiteboarding sessions, and real‑time problem solving with cross‑functional teams are part of the daily workflow.

• Translate business needs and operational objectives into clear functional and technical requirements.
• Own the end‑to‑end solution design across Nimble systems, customer systems, and third‑party platforms, including data models, mapping, API workflows, and secure integration patterns.
• Lead customer‑facing design sessions and explain constraints, tradeoffs, and recommended approaches in a way that is easy to understand.
• Communicate architectural decisions and rationale to both technical and non‑technical audiences.
• Serve as the technical architect for integrations, including schema translation, partner profile design, and secure data transport using HTTPS, SFTP, or AS2.
• Produce accurate level‑of‑effort estimates and help customers understand scope boundaries and dependencies.
• Own and perform SIT (system integration testing) and UAT (user acceptance testing), issue resolution,…