Disaster Recovery Analyst

Description

We are seeking a detail-oriented Disaster Recovery Analyst to support the organization’s Business Continuity and Disaster Recovery (BCDR) program. This role focuses on ensuring that critical systems, applications, and business processes are protected against disruption, and that recovery plans are tested, validated, and continuously improved. The Disaster Recovery Analyst will work closely with cross-functional client teams, business units, vendors, and compliance teams to maintain recovery readiness, execute test plans, and support audits.

The ideal candidate will have a strong background in DR operations, resiliency planning, and recovery testing, with the ability to bridge the gap between technical and business requirements.

• Document the schedule for fleet testing activities.
• Identify all internal applications supported by the organization.
• Maintain current RTO/RPO for each of these applications until DR is fully integrated in Fusion.
• Collaborate with cross‑functional business teams to ensure recovery plans align with Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
• Maintain inventory of critical systems, applications, and dependencies.
• Assist in developing the corporate DR template.
• Develop, maintain, and update disaster recovery (DR) plans, runbooks, and procedures.
• Work with the application teams to develop DR plans within Fusion Framework.
• Assist in developing a fleet template in Fusion Framework.
• Migrate fleet plans to Fusion Framework.

• Ensure application teams complete yearly exercises following the program requirements (y1 – tabletop, y2 – functional test, y3 – full production test).
• Plan, coordinate, and execute DR tests and fleet‑wide program (tabletop exercises, failover tests, simulation drills).
• Complete exercises via Fusion Framework or JIRA.
• Document test results, identify gaps, and track remediation through closure.
• Partner with system/application owners to validate recovery strategies and ensure readiness.

• Assist in maintaining compliance with industry standards and regulatory requirements (e.g., ISO 22301, FFIEC, NIST, DORA).
• Track and report on DR metrics, testing outcomes, and risk exposure to leadership.
• Support vendor assessments to ensure third‑party recovery capabilities meet organizational standards.

• Provide support during actual outages or crises, including plan activation and coordination.
• Work with IT and business stakeholders to ensure timely escalation, communication, and recovery execution.

• Research industry best practices and emerging technologies for disaster recovery and resilience.
• Recommend improvements to processes, tools, and documentation.
• Train end users and stakeholders on DR policies and procedures.
• Other duties as required to support the Business Resilience program.

Technical Skills

• Understanding of data backup technologies, replication, and failover processes.
• Familiarity with cloud recovery solutions (AWS, Azure, Google Cloud Platform) and hybrid environments.
• Knowledge of infrastructure (servers, storage, networks, virtualization) and application dependencies.
• Experience with BCDR tools such as Fusion Framework, Service Now, Archer, or similar.
• Proficiency in developing dashboards, metrics, and reports for leadership review.

Professional Skills

• 3-5 years of experience in Disaster Recovery, Business Continuity, IT Resiliency, or related field.
• Strong organizational and project management skills, with attention to detail.
• Excellent written and verbal communication skills, including documentation and presentation.
• Ability to work effectively across technical and non‑technical teams.
• Strong problem‑solving and analytical skills with a proactive mindset.

• This is building a disaster recovery plan for the clients products, which are cloud based software.
• Experience with technical recovery will be very important.
• They need experience with cloud recovery and be familiar enough to recognize something wrong when they hear it. This is new internally and they need this expertise on the team.
• They…