Product Engineer

About Us

Cekura (YC F24) is one of the fastest-growing companies in its batch, with strong revenue traction. We’re well‑funded, backed by premier investors, and have years of runway.

We’re building the reliability layer for Conversational Agents
. Teams use Cekura to simulate and monitor their AI agents end‑to‑end - measuring latency, barge‑in, instruction‑following, regressions, and more across phone, chat, SMS, and web. Customers love the product - and we’re just getting started.

You’re joining at an inflection point. As Product Engineer
, you’ll build the playbooks, processes, and relationships that define how Cekura partners with technical customers for long‑term success. You’ll be both strategist and hands‑on operator.

• Be a trusted technical advisor:
  Guide customers on integrating Cekura into CI/CD and production stacks (APIs, webhooks, auth, SIP/Twilio flows, STT/TTS, LLM configs).
• Drive product feedback:
  Partner with Engineering; submit crisp RFCs backed by usage data to influence the roadmap.
• Proactive account management:
  Monitor health, predict risk, and execute save/expansion plays based on telemetry.
• Foundational leadership:
  Help hire and mentor the future Product & FDE team; set standards as we scale.

• Customer‑obsessed:
  You care deeply about measurable outcomes and long‑term partnerships.
• Technical pedigree (dev‑tool savvy):
  You can read API docs, inspect payloads, and reason about systems. You’ve used Postman/cURL; you’re comfortable with logs/dashboards and basic scripting.
• Clear communicator:
  You distill complex concepts for execs and engineers alike.
• Builder’s mindset:
  You thrive in zero‑to‑one, create structure from ambiguity, and bias to action.
• Analytical:
  You ground decisions in data - usage, adoption, performance, and business impact.

• 2 years in a technical role at a developer‑focused or infra/SaaS company.
• Comfort with APIs, webhooks, basic SQL, and one of Python/JS (to prototype, parse logs, or write examples).

• Ex‑founder or Early/founding FDE or first FDE hire experience (you built the playbook).
• Familiarity with at least one of: LLM/AI agent tooling, observability/testing.

• You need rigid processes or heavy structure.
• You prefer pure relationship management without technical depth.
• You don’t enjoy fast‑paced, in‑person startup environments (we’re in SF, 6 days/week).

• Responsibility & scope:
  Shape the foundation of our Product org.
• Exceptional team:
  Work directly with founders and a highly technical, product‑driven group.
• Impact:
  Improve the reliability of AI agents used by real customers every day.
• Upside:
  Competitive compensation, meaningful equity, and rapid growth.
• Benefits:
  Medical/dental/vision, team lunches and dinner!

Excited to help world‑class teams ship reliable AI agents - and wear both the customer and engineer hats? Let’s talk.