Social Media Manager - San Francisco

This role is on-site in San Francisco in the Dogpatch neighborhood

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like Door Dash trust Giga with their most complex support and operations workflows across voice, chat, and email.

This role is focused on storytelling and building Giga's talent brand.

You’ll work closely with our Chief of Staff to own our social media presence end-to-end: strategy, content creation, publishing, and measurement.

Over the next few months you may end up working with an incoming VP Marketing. We are investing in establishing credibility with candidates, customers, and the broader market. Linked In is the priority, with X as a secondary channel.

• Build and manage the content calendar across Linked In and X
• Create content that establishes Giga as a category leader: in-person events, product launches, thought leadership, industry POVs
• Support the social presence of our founders
• Help us build relationships with relevant voices
• Track third party vendor performance and build a network of preferred vendors
• Track what's working and iterate: impact on recruiting, follower growth, engagement, share of voice

• 3-5 years in social media, ideally at a B2B SaaS or enterprise tech company
• Taste for what makes a startup feel credible and established
• You know who to call when we need to get something done
• You deliver on-time
• Strong writing skills + technical understanding. You can make complex AI/tech topics accessible.
• Comfortable with Linked In as the primary channel
• Experience creating content from scratch, not just scheduling posts