Senior Ad Policy Manager, Advertising Trust Policy

Description

Amazon's advertising business is experiencing rapid growth, creating unique challenges in managing high-volume advertising submissions while maintaining exceptional customer experience and meeting advertiser demands. We believe thoughtfully executed advertising enhances customer experience while delivering positive ROI for our advertising partners.

• Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring
• Deliver clear risk assessments and high-quality written presentations to stakeholders and senior leadership
• Create business requirement documents for product teams to ensure policy compliance
• Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units
• Manage high-risk and high-impact escalations alongside moderation and support teams
• Develop deep understanding of ad tech systems, particularly Amazon's infrastructure, to guide policy development

As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.

The Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus.

• 7+ years' experience in content moderation, ad tech, product policy, or advertising policy roles
• Strong knowledge of current events affecting policy decisions
• Proven experience working with PR, Legal, and Public Policy teams in high-pressure environments
• Demonstrated ability to operate effectively in matrix organizations
• Track record of managing and communicating results to senior leadership
• Superior verbal and written communication skills
• Capacity to make complex decisions with limited data

• Advanced degree (Master's, JD, or MBA)
• Experience managing large-scale policy initiatives
• Strong background in metrics and data analysis
• Expertise in digital advertising policy, compliance, or legal matters

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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