Global Head of Technical Scale and Strategy; Field Engineering

Overview

Global Head of Technical Scale and Strategy (Field Engineering) is a leadership role in San Francisco, CA, partnering with the SVP of Field Engineering and the broader leadership team of a 3,000-person global organization within Databricks. This role defines and executes strategies that drive scale, productivity, and technical excellence. It is deeply embedded in the technical heart of Field Engineering, running centralized technical functions and helping design the operating model for the future.

The impact includes shaping operating models, defining accountability across business units, and piloting initiatives. The role also emphasizes an AI-driven builder culture to increase efficiency and enable teams to focus on high-impact work. This is a high-visibility, high-impact position at the intersection of strategy, execution, and technical leadership.

The impact you will have:

• Technical Leadership & Centralized Functions
  :
  Lead and operate core technical and centralized functions across Field Engineering, ensuring they scale effectively and support the broader organization.
• Future Operating Models
  :
  Define, design, and test innovative operating models, deciding where to centralize, where to push accountability to BUs, and which initiatives to pilot.
• Strategic Planning & Execution
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  Partner with the SVP and leadership team to set long-term organizational strategy, drive critical initiatives, and ensure cross-functional alignment.
• AI-Driven Productivity & Innovation
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  Enable a builder-first, AI-first culture by identifying opportunities to leverage AI, tooling, and automation to improve productivity and impact across the org.
• Cross-Functional Influence
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  Collaborate with Product, Sales, Finance, People, and other teams to ensure strategic initiatives are executed effectively and priorities are aligned.
• Organizational Insight & Experimentation
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  Use data, experience, and technical expertise to identify bottlenecks, test new approaches, and recommend solutions that optimize performance and growth.
• Change Leadership & Communication
  :
  Drive adoption of new models, processes, and initiatives while ensuring clarity, engagement, and alignment across leaders and teams.

• Deep technical understanding of field engineering organizations, enterprise solutions, and technology strategy, with the ability to assess and evolve end-to-end Field Engineering models.
• 10+ years of experience in strategy, business operations, or technical leadership in high-growth technology companies.
• Proven ability to define strategy and execute at scale in complex, technical organizations.
• Experience running centralized technical or operational functions and influencing distributed teams.
• Strong perspectives on leveraging AI, automation, and tooling to drive productivity, improve decision-making, and enable a builder-first culture.
• Ability to envision the future of a global Field Engineering organization—including operating models, career ladders, team structures, and cross-functional alignment—and design practical pathways to get there.
• Exceptional cross-functional collaboration and influence skills; comfortable working across Product, Sales, Finance, People, and technical teams.
• Strong analytical, problem-solving, and experimental mindset; comfortable testing new approaches and iterating based on data and outcomes.
• Excellent communication and presentation skills with both internal leaders and external partners.
• Comfortable operating in ambiguity, balancing innovation with operational rigor, and driving accountability across large, complex organizations.

This is a highly visible, high-impact role at the center of a large, fast-growing global Field Engineering organization. You’ll shape the strategic direction of the organization, work directly with a founder-SVP, and drive initiatives that improve effectiveness and scale of the business. This is a career-defining opportunity for a strategic leader who wants to operate at the forefront of organizational growth and transformation.

Databricks is the data and AI company. More than 10,000 organizations worldwide rely on the Databricks Data Intelligence…