Senior Engagement Manager , Professional Services, AWS Industries

Senior Engagement Manager , Professional Services, AWS Industries

Job  | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based solutions for our clients, bridging business requirements with technical solutions and ensuring alignment with customer outcomes.

You will apply AWS frameworks such as the Well‑Architected Framework and Cloud Adoption Framework, demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions that consider performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. Progression will involve leading increasingly complex technical projects, shaping cross‑organizational technical strategies, establishing best practices, and executing project plans while proactively identifying and managing risks and driving projects to successful completion, exceeding customer expectations.

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions, and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards

Diverse experiences are valued n if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let that stop you from applying.

Why AWS:
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, trusted by startups and Global 500 companies alike for powering their businesses.

Work/Life Balance:
We value work‑life harmony and strive to support flexibility within our working culture.

Inclusive Team Culture:
Our employee‑led affinity groups foster a culture of inclusion. Ongoing events and learning experiences keep us embracing our uniqueness.

Mentorship and Career Growth:
Continuous learning, mentorship, and career‑advancing resources help you develop into a well‑rounded professional.

• Bachelor's degree in a STEM field
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• Experience leading multiple Agile teams concurrently or at scale
• Experience leading and delivering enterprise‑level IT engagements

• Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
• Experience delivering customer engagements in a professional services role
• AWS Professional level certification or experience communicating technical concepts to diverse audiences in pre‑sales environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Pay is based on market location, and may vary depending on job‑related knowledge, skills, and experience. Additional forms of compensation such as equity, sign‑on payments, and other benefits may also be provided as part of a total compensation package.