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Technical Support IT Support

Customer Success Engineer — Onboarding & Product Insights

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Factory
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A dynamic tech company in San Francisco is seeking a Solutions Engineer to enhance customer success and product experience. This role requires 2-3 years of technical experience, excellent problem-solving and communication skills, and a Bachelor's degree in Computer Science or Engineering. Responsibilities include managing customer journeys, providing technical support, and leveraging data insights for product improvement. The team operates on-site five days a week.
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