Creative Solutions Engineer

Overview

JOB LEVEL
P40

ADDITIONAL JOB LEVELS

EMPLOYEE ROLE
Individual Contributor

The Opportunity

We are the market leader in software products and services for the creative & marketing ecosystem with Creative Cloud, Document Cloud, Express, Firefly and Experience Cloud.

Reporting to the Director of AI/ML Customer Engineering, New Business Ventures, a successful candidate will be a strong enterprise developer, embody a culture of extreme customer orientation, have a passion for coding & tinkering, share a deep interest in new technologies (e.g., generative AI, creative workflows) and have a great nose for the money (e.g., meaningful business impact).

You’ll have the opportunity to work with some of the world’s largest and most innovative brands on challenging, cutting-edge, unsolved content and AI challenges.

• Leveraging discovery and workshops to identify Foundry use cases that unlock business value for customers.

• Working with internal and customer stakeholders to craft a vision and point of view that aligns Foundry solutions to the customer’s most strategic business and creative issues.

• Understand business & customer needs, and devise working prototypes

• Defining the ideal technology architecture based on the customer’s current and desired future state

• Script & record compelling technical demo videos that bring product truth to life.

• Influence product roadmaps. Validate and iterate with customers, partners and internal stakeholders. Gather technical product feedback from sales, customer success and professional services organizations.

• Serve as technical expert on emerging technologies in Adobe Firefly Services (APIs), Creative Cloud technologies, and corresponding Digital Experience APIs and technologies

• Ideate and code creative enterprise product and workflow prototypes using knowledge of creative production, Adobe APIs, external APIs, and customer needs

• Work across internal engineering and research teams to imagine and build prototypes using existing and new available technologies.

• Use other emerging technologies (e.g., products, APIs) and synthesize technical trends and impact to Adobe (so-what, then-what)

• As needed, present product demos to Adobe senior leadership, represent Adobe at CEC/customer/events/developer audiences.

• Embed for post-sales success in up to 3 simultaneous customer Foundry engagement

• Minimum technical skills:
  JavaScript / Node.
  
  JS (server-side, front end), API tools (Postman, App Builder), HTML/CSS, React (Spectrum or similar), Python a plus, Low-code connectors a plus ( Power Automate , Zapier, n8n , or similar )

• +10 years as a developer (full-stack preferred, familiar with API methodology/usage)

• + 10 years hands-on, practitioner experience with Creative Cloud (or competitive) applications in the creation of static, vector, 3D, and / or video content.

• Deep technical and customer knowledge across creative, document, digital experience, generative AI, and workflow/low-code spaces

• Analytical and strategic problem solver, adept at using data to advise decisions.

• Build the future mindset & around the corner thinking

• Experience in a technical pre-sales, technical consulting, developer / architect or creative environment a plus

• Experience across creative, document and marketing workflows (image editing, video, audio, 3D, analytics, work management, pdf)

• Technical curiosity and a growth mindset evidenced by continuous learning and development.

• Ability to working autonomously, track-record of delivering on-time

• Work-well across functions and engineering teams

• Exceptional executive and customer communication skills, capable of conveying sophisticated technical and product ideas.

• Strong executive presence and confidence presenting and engaging large stakeholder groups both virtually and in-person

• Ability to storyboard, produce, and edit your own demos using Pr , Ps, AEM, Workfront, Frame, Express etc.

• Flexibility to travel as needed (max 20% of time)

• Extreme owner mentality; founder-style work ethic

• Great teammate, low & no ego on our team, always ready to help, FUN!

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay…