Software Engineer, IT Support, Systems Engineer
Listed on 2026-01-12
-
IT/Tech
IT Support, Systems Engineer, Cybersecurity, Data Security
About the Role
We’re looking for a Senior Software Engineer who thrives across the stack and has a passion for both infrastructure and automation. You’ll contribute to the development of core product features, improve system performance and scalability, and build automation workflows that support our internal team and customer needs.
This is a high-impact role that involves direct collaboration with both technical and non-technical stakeholders. You’ll be helping scale infrastructure, ship features to production, and identify areas for workflow and test automation that support clinical operations and product delivery.
This is a generalist, high-autonomy role where you’ll work across the full stack, infra, automation, and directly with users. Ideal for someone who thrives in a small, fast-paced environment and enjoys solving real-world problems across tech boundaries.
What You’ll Do- Build and ship core product features across backend and frontend (Python, Postgre
SQL, JavaScript/Vue.js) - Collaborate directly with customers and internal stakeholders to understand business processes and identify automation opportunities
- Design and integrate automation scripts into systems and pipelines (e.g., APIs, CI/CD, databases)
- Conduct workflow analysis and propose efficient automation strategies that align with business goals
- Contribute to system monitoring, alerting, and observability
- Write clean, maintainable code with strong documentation and testing practices
- Frequently interface with end users, clinical stakeholders, and internal ops to understand problems and ship practical, production-grade solutions fast
- Stay current with industry best practices in test automation, Dev Ops, and healthcare tech
Required Qualifications
- Excellent communication and interpersonal skills, especially with non-technical stakeholders
- 3+ years of professional experience in software engineering
- Strong workflow/process mapping skills and attention to detail
- Track record of delivering production-ready code and automation
- Expert programming skills in Python and Django
- Expertise in using Selenium and related tooling
- Experience working with AWS infrastructure
- Proficiency with PostgreSQL
- Experience with CI/CD tools (Git Hub Actions, Git Lab CI, etc.)
- Comfortable working with REST APIs
, browser dev tools, and debugging tools - Experience with observability tools (Datadog, Sentry, Grafana, Prometheus)
- Experience working directly with customers (consulting, customer success, or support roles)
- Background in solution architecture
, support engineering
, or customer success - Familiarity with Agile/Scrum methodologies
- Prior exposure to health tech
, PHI
, or HIPAA-compliant systems
- Work across the full stack with high autonomy and ownership
- Shape infrastructure, automation, and process from the ground up
- Remote-first team with a kind, collaborative culture
- Mission-driven work improving patient care in real time
- Balanced, low-ego engineering environment with room to grow
- As an early engineer, you’ll help shape our tech stack, processes, and culture. We value execution, empathy, and pragmatism over buzzwords or perfect
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).