Developer Operations Analyst

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Discord is used by over 200 million people every month for many different reasons. Nearly everyone plays video games, and over 90% of users spend a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

Join Discord's Developer Operations team as our second analytics hire. Our team helps game developers understand how building communities on Discord improves their games' success. You'll provide the data‑driven insights that prove Discord’s impact on game performance, supporting our operations team with analytics for beta launches, SDK integrations, and partnership decisions.

You’ll build datasets from scratch, create dashboards, and work cross‑functionally with product, data engineering, and data science teams. Your work directly influences how Discord demonstrates value to developers and shapes our gaming ecosystem strategy. This role reports to the Analytics Lead for Developer Operations.

• Build net‑new analytics datasets by aggregating data across multiple sources, translating business questions into measurable metrics and reusable data models.
• Assess Discord SDK impact on games by analyzing how Discord’s social features drive player retention, engagement, and monetization.
• Own end‑to‑end analytics from requirements gathering through SQL‑based analysis to delivering stakeholder‑ready dashboards in Looker and Mode.
• Support high‑volume ad hoc analytics requests for developer conversations, SDK integrations, and partnership decisions.
• Collaborate with product managers, data engineers, and data scientists on strategic analytics initiatives.
• Create self‑service analytics solutions that enable the DBO team to access insights independently.

• Analytics Infrastructure Building: 3+ years experience defining KPIs and building new data points by aggregating datasets across multiple sources. Must demonstrate ability to translate business questions into measurable metrics and create reusable data models.
• End‑to‑End Analytics Execution:
  Proven track record taking analytics vision from concept to implementation—including data point creation, SQL‑based analysis, and stakeholder‑ready visualizations.
• Analytics Foundation: 2+ years hands‑on experience with live ops analytics (retention, engagement, monetization metrics) for gaming or large‑scale live products.
• Technical SQL Proficiency:
  Strong SQL skills for complex data manipulation including joins, CTEs, window functions, and aggregations.
• Gaming or Live Product
  
  Experience:
  
  Background in analyzing large‑scale live products with millions of daily active users, including games, social platforms, and consumer applications.
• Experience with data visualization tools (Looker, Mode, Tableau).

• Familiarity with gaming SDKs, APIs, or developer platforms.
• Background in game analytics or live operations for apps.
• ML‑Enhanced Data Aggregation:
  Experience using ML models to classify and tag unstructured data, then aggregating these enriched labels with SQL datasets to generate behavioral insights and community health metrics.

San Francisco Bay Area:
Candidates must reside in or be willing to relocate to the San Francisco Bay Area. Relocation assistance may be available. For this role, the Hiring Manager would like folks to be in the office 3 days a week.

US base salary range for this full‑time position is $156,000 – $175,500 + equity + benefits.

Discord plays a uniquely important role in the future of gaming. We’re a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission!

Your future is just a click away!

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