IT Infrastructure Engineer

Mavericks Wanted

When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement...read on

In 2015, we pioneered a “moneyball for biotech” approach, pooling projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the way. We build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines for patients with unmet needs as fast as humanly possible.

Together we define white space, push boundaries and empower people to solve problems. If you're someone who defies convention, join us and work alongside some of the most respected minds in the industry. Together, we'll ask "why not?" and help reengineer the future of biopharma.

We are looking for an IT Infrastructure Engineer to manage and maintain the implementation, upgrade, operations, and compliance of IT Infrastructure Systems. This role will report directly to the Director, IT Server, Storage and Cloud. The IT Infrastructure Engineer is responsible for the overall technical installation/configuration, operation, and maintenance of systems hardware, software, and network-related infrastructure. This individual is a thought leader, process-focused, detail-oriented, organized, strategic, and thorough to ensure IT is the best position to support the business to enable continuing innovation within the infrastructure system.

This role collaborates closely with business stakeholders as well as Business IT to ensure that the overall Bridge Bio business computing infrastructure meets their needs and enables business goals.

• Lead support engineer for multi-tiered IT infrastructure services composed of multiple vendor and internal parties
• Manage networks, servers, and core infrastructure services (AWS, Azure, Meraki Networks, GoDaddy, Email Protection, Okta, Data Protection)
• Ability to solve problems and deliver results efficiently through scripting and automation
• Manage and support server and infra technologies both on-prem and cloud (Azure & AWS)
• Proficient with AWS services (EC2, IAM, S3, Work spaces)
• Administer Office 365 for shared calendar, shared mailbox, distribution list management, and licensing.
• Escalation support for all user account related tasks consisting of AD/Email, video conferencing, and mobile devices
• Manage internet service providers across all Sites
• Share management of core Business platforms (Office 365, Zoom, SharePoint, Printers, One Drive, etc.)
• Manage conferencing technology as the primary lead for design, deployment, and support for related platforms (Zoom, Teams, etc)
• Develop and improve the Infrastructure Service in the areas of monitoring, provisioning, and request processes
• Manage security incidents, investigations, resolutions, and reporting
• Drive resolution of high severity outages impacting IT infrastructure
• Manage the engagement, delivery, and oversight of activities related to Infrastructure services provided by external vendors and service providers
• Lead the discovery, evaluation, and selection of systems and infrastructure solutions in conjunction with IT strategy and business requirements
• Partner with the business areas to identify system requirements and translate business requirements into functional service projects, enhancements, and support
• Support GxP and SOX compliance activities

This is a hybrid role and requires in-office collaboration 2-3x per week in our San Francisco Office.

• 5+ years of experience in IT, providing direct technical support of IT Infrastructure.
• 3+ years of IT experience in similarly sized growing Biotech companies
• Broad IT Infrastructure experience, with emphasis on Life Sciences-related systems delivery required
• Proven experience with managing and utilizing cloud infrastructure in a service delivery process
• Successful experience managing the following infrastructure:
  Meraki FW/Wi-Fi, Azure, AWS EC2, Info Sec Monitoring Services, MS Active Directory, DNS, Okta, Server Backups, NAS Storage Solutions
• Knowledg…