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IT admin

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: DeWinter Group
Full Time position
Listed on 2026-09-28
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, HelpDesk/Support, Network Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Join a dynamic team as an IT Support Administrator and be the essential backbone supporting daily operations in a bustling downtown Chicago environment. This role is perfect for a versatile, hands‑on IT professional eager to troubleshoot, manage endpoints, and ensure seamless technology experiences across various platforms. If you're passionate about delivering exceptional user support and thrive in a fast‑paced setting, this opportunity is tailor‑made for you.

Key Responsibilities:
  • Provide tier 1–3 support for hardware, software, and network issues on macOS and Windows devices
  • Manage MDM solutions such as Intune, Jamf, or Kandji for endpoint configuration, patching, and security
  • Administer Windows Active Directory environments and Google Workspace accounts and policies
  • Set up and troubleshoot AV systems, conference room equipment, and video conferencing tools for company events
  • Oversee IT onboarding and offboarding processes, ensuring secure and efficient access management
  • Track IT inventory, handle helpdesk tickets, and develop technical documentation
  • Assist with basic network troubleshooting, including Wi‑Fi, VPN, and printer connectivity
Required Skills:
  • 4+ years of experience in IT support, helpdesk, or systems administration
  • Proficiency supporting both Windows and macOS environments
  • Hands‑on experience with MDM platforms and Windows administration tools such as Active Directory and Group Policy
  • Strong knowledge of Google Workspace administration
  • Proven experience with AV and live event technical support
  • Excellent communication skills and a customer‑focused approach
  • Ability to clearly explain technical concepts to non‑technical users
Nice to Have

Skills:
  • Experience with additional endpoint management tools
  • Knowledge of network infrastructure beyond basic troubleshooting
  • Certifications related to IT support or systems administration
Preferred

Education and Experience:
  • A bachelor’s degree in Information Technology, Computer Science, or a related field is preferred
  • Demonstrated success supporting diverse IT environments with multiple operating systems
Other Requirements:
  • Must be able to work onsite full‑time in Downtown Chicago
  • Ability to start ASAP and commit to a 6‑month contract‑to‑hire engagement

This is an exciting opportunity for an IT professional eager to contribute technical expertise in a collaborative, fast‑paced setting. If you meet the qualifications and are ready to make an impact, we look forward to your application.

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