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AI-Driven Product Support Specialist

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Vitalize
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Vitalize is seeking a Product Support Specialist to expand our East Coast coverage, delivering prompt support for complex technical user issues and collaborating with Engineering, Product, and Customer Experience to scale our support operations.

You’ll analyze trends, drive CSAT and FRT improvements, contribute to AI-assisted support strategies, and create self-service documentation to empower users and reduce escalations.

We would love to welcome a new AI-Driven Product Support Specialist to our team in United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the AI-Driven Product Support Specialist role at Vitalize, based in United States.

We are looking to fill the AI-Driven Product Support Specialist position at Vitalize in United States.

The AI-Driven Product Support Specialist role at Vitalize is now open for applications in United States.

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