Senior Service Desk Analyst - Customer Support & Quality
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
asmexternalcareersite is seeking an experienced Customer Support Specialist to handle inbound/outbound calls, emails, and web chat, ensuring adherence to SLAs and customer satisfaction. You will log cases, research status, and provide solutions; mentor junior team members and participate in QA reviews.
Occasional travel to the local Post Office may be required; strong written and verbal communication are essential.
The Senior Service Desk Analyst - Customer Support & Quality position in the Sales, IT & Technology field is open for applications.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 52.000 - 72.000.
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