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Senior Help Desk Lead — Hybrid IT Support & Onboarding

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Green Key Resources
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Green Key Resources is seeking a Senior Help Desk Specialist to provide critical IT support across multiple office locations in San Francisco. You will address technical issues, support IT operations, and collaborate with the IT team to deliver reliable solutions for staff.

This role requires 7+ years of experience, macOS and Windows support, ITSM tools (Service Now, Jira Service Management), MDM knowledge (Jamf, Air Watch), and strong communication.

This role is for the Senior Help Desk Lead — Hybrid IT Support & Onboarding role at Green Key Resources.

Are you ready to take on the Senior Help Desk Lead — Hybrid IT Support & Onboarding role at Green Key Resources?

We would love to welcome a new Senior Help Desk Lead — Hybrid IT Support & Onboarding to our group in San Francisco, CA, United States.

Position Requirements
10+ Years work experience
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