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Director of Voice & CCaaS Solutions

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Salesforce
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Consultant, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below

Salesforce is seeking a senior Solution Director for Voice-centric product solutions within CSG Professional Services. You will guide large enterprise engagements, shaping architectures for AFCC, CCaaS, and Voice AI to deliver scalable cloud telephony deployments.

You will act as a strategic advisor to executives, aligning telephony design with CRM data, real-time media flows, and omni-channel routing across Salesforce platforms. Expect leadership responsibilities and travel as required.

We would love to welcome a new Director of Voice & CCaaS Solutions to our organisation in San Francisco, CA, United States.

We are currently recruiting a Director of Voice & CCaaS Solutions for our team in San Francisco, CA, United States.

This is a great role to take on the Director of Voice & CCaaS Solutions role at Salesforce.

As a Director of Voice & CCaaS Solutions, you will play an important part at Salesforce in San Francisco, CA, United States.

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